Contact Lockerfox Customer Service
How to Reach a Person at Lockerfox
Verified Contact Information
Customer Service Number:
-
1-704-251-0644
Customer Service:
support@lockerfox.com
Lockerfox Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Lockerfox Phone Number
1 (704) 251-0644
Average Hold Time
00:01:15
Average Calls duration
3 minutes
Most Popular Lockerfox Email Address
support@lockerfox.com
Lockerfox Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Lockerfox Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Lockerfox Phone Number | 1 (704) 251-0644 |
| Average Hold Time | 00:01:15 |
| Average Calls duration | 3 minutes |
| Most Popular Lockerfox Email Address | support@lockerfox.com |
| Lockerfox Live Agent Availability | 15% of callers successfully reach a real person |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Account, refund, payments and charges |
Contact Information
Lockerfox Website:
Lockerfox Help Center:
Corporate Office Address:
Lockerfox, LLC
11106 Treynorth Dr.
Cornelius,
North Carolina
28031
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:30pm ET
Saturday: 9:00am - 5:00pm ET
Summary of Lockerfox Customer Service Calls
32
TOTAL
CALLS
CALLS
03:05
AVG CALL
DURATION
DURATION
9%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lockerfox?
Account Question:
- “I can’t log in”
- “Took me out of my account that wasn’t supposed to be taking”
- “New account”
Payments and Charges Question:
- “Deposit”
- “Was denied unit buyers premium was paid”
- “I want you to raise them the amount of storage lockers I can bid on”
Refund Question:
- “Refund on my units”
- “Refund”
Request for Information Question:
- “Padlock information is wrong”
- “How do I go about bidding on more than one locker at a time?”
Product/ Service Question:
- “Talk about having an auction on my storage unit in Columbus Ga”
- “Storage facility that unit was bought at the void sale want to know why”
Return/ Replace Question:
- “Need to change my debit card”
Cards Question:
- “Credit card”
Activation/ Cancellation Question:
- “To see how the storage unit place could cancel my winning of the unit at this online auction because I had rented from the storage facility in the past even though this was not my unit that I won an auction”
Other Question:
- “Restriccion”
- “Expand my distance of bidding”
- “Too many other, shouldn't be taken out”
Compare Lockerfox Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Lockerfox