Contact LocalNet Customer Service
LocalNet Phone Numbers and Emails
Toll-Free Number:
-
(888) 488-7265
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(815) 550-9929
LocalNet Emails:
Contact Information
LocalNet Website:
LocalNet Help Center:
Corporate Office Address:
Summary of LocalNet Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call LocalNet?
Payments and Charges Question:
- “Pay bill”
- “New payment methid”
Product/ Service Question:
- “Cant connect”
Account Question:
- “Forget my password”
Activation/ Cancellation Question:
- “Cancel my service”
Other Question:
- “Locate old friend”
- “Talk to a rep”
- “Can not get to my email”
About
LocalNet was founded in 1994. It was providing telecommunications and consulting services to such companies as Sun Microsystems, Digital Equipment Corp., and Eastman Kodak Co. to establish one of the original "local, flat-rate" Internet access businesses. The call center of the company, supporting both Customer Service and Technical Support functions, uses Automatic Call Distribution processing and statistical reporting to maintain caller service levels. By establishing local 'Points of Presence' PoP's, LocalNet has expanded from its Buffalo, NY roots. The company co-locates its equipment inside the local telephone company's switch room enabling them to establish remote locations and gain access to needed network components quickly, easily and at a favorable cost. Currently LocalNet offers such services as Web Hosting, E-mail Hosting, Domain Services and SSL as well as it provides Internet access.
LocalNet is ranked 754 out of 1753 in Telecommunications category
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