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Contact Lo And Sons Customer Service

How to Reach a Person at Lo And Sons

Verified Contact Information

Customer Service Number:

  • 1-646-838-0807
Call customer service
Send Message

Lo And Sons Emails:

Customer Service
General Info
Jobs/ Career
Media
Press Inquiries

Lo And Sons Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Lo And Sons Phone Number
1 (646) 838-0807
Average Calls duration
1 minute
Most Popular Lo And Sons Email Address
support@loandsons.com
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Lo And Sons?

Most Popular Number:

(646) 838-0807
Total calls: 28 Issue resolved: 1 Last call: Apr 14, 2026

The Lo and Sons customer service team is available at 1-646-838-0807 if you need assistance. The team can assist customers with various issues, such as product details, shipping, and payment issues. Customers also contact Lo and Sons to address delivery issues, request returns or replacements, or track orders. You can also use the Lo and Sons phone number to contact the team for assistance with damaged or incorrect products and to modify existing orders.

You can also email the Lo and Sons customer service team by sending your message to support@loandsons.com. The Lo and Sons customer service team is dedicated to responding to your email within 1 to 2 business days. Whether you require assistance with product concerns, shipping and delivery, returns, or exchanges, the Lo and Sons customer service team is available for help. For media and press inquiries, contact Lo and Sons at press@loandsons.com. Similarly, if you want to work with Lo and Sons, send a job inquiry and your CV to jobs@loandsons.com.

Lo and Sons offers its customer support via email, chat, and Lo and Sons phone number every day. On weekdays, the Lo and Sons customer service team is available between 8 AM and 7 PM EST, but on weekends, the customer service team will assist you with your issues between 9 AM and 6 PM EST. It is also worth noting that the office remains closed on major holidays. Customers can also reach their corporate office at 55 Prospect St., Suite 205, Brooklyn 11201, United States, for additional information and inquiries.

Customers can also contact the Lo and Sons customer service team through social media platforms for updates and support. The company is active on Facebook, Instagram, Pinterest, Twitter, LinkedIn, and YouTube. To engage with their community, you must follow the company's official accounts, like Sons Facebook, for the latest news and promotions. For any inquiries, reaching out through these platforms, including Lo and Sons Instagram, provides a quick way to receive support.

PissedConsumer Club

Contact Information

Lo And Sons Website:

Lo And Sons Help Center:

Corporate Office Address:

Lo and Sons, Inc.
55 Prospect St., Suite 205
Brooklyn, New York 11201
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 6:00pm (EST)

More contact details

Summary of Lo And Sons Customer Service Calls

28 TOTAL
CALLS
01:28 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lo And Sons?

Shipping and Delivery Question:

  • “Shipping delay”
  • “I am waiting for a package,”
  • “Speed shipping”

Return/ Replace Question:

  • “Correct a Order mistake”
  • “Return”
  • “Return inquiry”

Request for Information Question:

  • “Question about restocking of the waverley 2 bag in black staffing with gold trim”
  • “Questions about ordering.”
  • “Weekender bag comparison & questions”

Product/ Service Question:

  • “Defective product”
  • “Defective item”
  • “Broken zipper”

Payments and Charges Question:

  • “Want to order Hakabu pack and signed up for updates and 15% discount. It is not getting calculated in when I try to check out.”

Other Question:

  • “Order cant be tracked and is not here”
  • “Add to existing order”
  • “I need to rush an order”

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