I don't really know how to start this review because this situation is the WORST decision I have made in my life.I am a female who does not know a lot about cars, but how to drive them.
When my 2008 dodge Nitro's engine blew. I did not know what to do. But I was told by my mechanic that I need a new engine. So I called LKQ the WORST mistake of my life.(and I have made a lot of mistakes).
When I called them I asked them about there warranty before I purchased the engine. They told me they have a 12 month or 12,000 mile warranty. Anyways I bought the engine, which went a WHOLE 31 MILES BEFORE IT BLEW. So I call them and they say I need to place a warranty claim.
Which I did and they are going to replace my engine (THANKS) but will not replace they amount I paid in labor. I WAS TOLD THAT I SHOULD HAVE PICKED A MECHANIC I COULD AFFORD. I DIDN'T KNOW THAT I WAS GOING TO HAVE TO PAY TWICE BECAUSE THERE ENGINE WAS A PIECE OF ***. On top of all that they put on my invoice that I declined warranty labor.
So when I asked them about that they said they don't offer that.(BUT CAN PUT THAT ON MY INVOICE ANYWAYS).
BUYER BEWARE THIS COMPANY WILL NOT STAND BY THERE PRODUCT ENOUGH TO REPLACE THE FULL AMOUNT YOU PAID AND WILL BE ONE OF THE WORST DECISION YOU COULD MAKE.DO NOT RECOMMEND!!!!!!
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- Fact they cant stand behind their product used or not
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