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Contact Livie and Luca Customer Service

How to Reach a Person at Livie and Luca

Verified Contact Information

Toll-Free Number:

  • 1-888-548-5822
Call customer service
Send Message

Customer Service:

  • 1-510-463-1581

Livie and Luca Emails:

General Info
Media
Marketing Inquiries

Livie and Luca Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Livie and Luca Phone Number
1 (888) 548-5822
Most Popular Livie and Luca Email Address
info@livieandluca.com
Issue Resolution Rate
Low (8% reported full resolution)
Contact Method Distribution
99% phone, 1% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Livie and Luca?

Most Popular Number:

(888) 548-5822
Total calls: 84 Issues resolved: 3 Last call: Jun 20, 2025

Livie And Luca customer support phone number is (510) 463-1581. Call this toll-free line to get updates on available shoes for boys and girls, learn more about new arrivals, special offers, and sales, resolve issues with your account access, get assistance with your order management, get care instructions, request a return or exchange, and more.
Thursdays are usually quite busy so it’s better to call Livie And Luca support on Tuesday.

Livie And Luca email for general inquiries is info@livieandluca.com. If it’s more convenient for you, you can send a message via the Livie And Luca website.
The corporate email for media inquiries is marketing@livieandluca.com, so feel free to drop a line at this address to get assistance.

Livie And Luca headquarters is located in California. The address for the main office is 6400 Hollis St., Suite 15, Emeryville, California 94608, United States. However, if you seek to contact the company via mail, send your letters to the following Livie And Luca address: 1423 Broad PMB 170, Oakland, CA 94612.

All consumer requests are addressed by the Livie And Luca support team during usual business hours. During major holidays support hours as well as usual response times may change. Please contact the company beforehand to get more details about operation hours and delivery times during the holidays.

Submitting inquiries via Livie And Luca website is very easy and doesn’t take much time. The first thing you need to do is scroll down the main page and follow the “Contact Us” link. Then, provide your name and email and type in the message. Please allow Livie And Luca customer service agents 1-3 business days to get back to you with the response.

PissedConsumer Club

Contact Information

Livie and Luca Website:

Livie and Luca Help Center:

Corporate Office Address:

Livie Luca
6400 Hollis St., Suite 15
Emeryville, California 94608
United States

Other Info (opening hours):

Mailing Address:

1423 Broad PMB 170,

Oakland, CA 94612

More contact details

Summary of Livie and Luca Customer Service Calls

84 TOTAL
CALLS
00:00 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Livie and Luca?

Shipping and Delivery Question:

  • “Shipping issue”
  • “Have not received order”
  • “Missing order”

Request for Information Question:

  • “Track my order placed June 30, 2933”
  • “Track my order placed July 1st”
  • “Request refund for items not received”

Return/ Replace Question:

  • “Exchange”
  • “I left a incorrect email on my purchase”
  • “Return”

Product/ Service Question:

  • “Upset customer”
  • “Promotional offer isn't working”
  • “Need to order another size shoe”

Account Question:

  • “Problems signing in and using rewards”
  • “Reward points”
  • “Rewards”

Activation/ Cancellation Question:

  • “Cancelled order”
  • “Cancel”

Payments and Charges Question:

  • “Can't get discount on an order”

Other Question:

  • “Claim”
  • “Unable to order”
  • “Recent pirchase”

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