Litter Robot Phone Numbers and Emails

Toll-Free Number:

  • (877) 250-7729
Send Message

Litter Robot Emails:

Customer Service
Legal
Authorized Distributor Application, Changes and Cancellation
Media
PR Inquiries
cancel@litterbox.com
Changes and Cancellation
affiliates@whisker.com
Affiliates
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(877) 250-7729
Total calls: 656 Issues resolved: 23 Last call: Mar 27, 2024

What Is the Litter Robot Customer Service Phone Number?

The Litter Robot customer service telephone number is 1-877-250-7729. This phone number is the direct way to get in touch with the Litter Robot support, who are on the line from Monday to Friday in the time slot: 9 AM-5 PM EST. Call the Litter Robot contact number to troubleshoot Whisker issues and overcome difficulties.

Despite the only one Litter Robot phone number, the customer team on the Litter Robot website offers other ways to contact the specialists, including section FAQs, Litter Robot support ticket service, Whisker support chat and other options, which are updated from time to time.

How Can I Contact Litter Robot Customer Support via Live Chat?

In order to contact Litter Robot customer support via online chat, you have to find and open the official website and find the link. The contact service of the company represented in the form of a Litter-Robot customer service chat has the same working hours as the contact centre.

When you press the button to open the online chat, it offers to start communication or refers you to helpful articles. If you choose to start the Litter Robot chat, insert your name and email address, then describe the problem and wait. The support support team will contact you later if you fill out the form not during working hours.

How to Contact Litter Robot Tech Support via the Website?

Whisker customer support is qualified for different questions, including technical support. There are several options to get Litter Robot help with technical issues. You can contact the support team via the Litter Robot phone number 1-877-250-7729 or use Litter Robot customer service chat to submit the support request. All the ways to get in touch with Litter Robot tech support you may find out on the site.

Likewise online chat, the contact number has strict working hours. In contrast, for the online ticket, you can submit it when you want. Just provide the service with your data like name and surname, contact number and email address, describe the question and send the form.

PissedConsumer Club

Contact Information

Litter Robot Website:

Litter Robot Help Center:

Corporate Office Address:

Automated Pet Care Products, LLC
1080 West Entrance Drive
Auburn Hills, Michigan 48326
United States

Litter Robot Customer Service Reviews

2.5 / 5
Average
Nina Q Qqf
Warranty

Overall great customer service. One thing I would want is for them to explain what part they are going ti send as warranty replacement.

If so, I would have expressed need for not just liner but litter robot globe. Would appreciate Followup- thank you!

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Guest-5520447
Liter robot not working
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

It always stops working
Somehow I managed to fix it or get it to work again but this time it wont reset. Ever since day one it gets stuck at least once a day. I paid over 900$ with all the add on accessories and it has been a pain in the *** The customer service people dont even try to help u.

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Guest-5337865
Technical issue
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

It was a great call. I was quickly & professionally helped with what turned out to be a minor problem. I have always been impressed with Litter Robot's customer service.

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Guest-4994754
L R4 was damaged in delivery. Base didit work

cCustomer service problem shoot with me and was helpful. Base damaged.

New based will be sent to me.

Excellent service. The lights malfunctioned onnthe base.

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How Good is Litter Robot's Customer Service?

Azhar Qhu
Azhar Qhu
Feels Satisfied | Feb 08, 2024

Great product

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Majestic Nfj
Majestic Nfj
Feels Satisfied | Jan 06, 2024

Lol. I was not passed when I called. That was the only number that I came across to contact Whisker. I'm just anxious to receive our robot and was only checking on it because it had not qnd is not shipped.
George Perna
1-850-867-****

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Aahan Lyt
Aahan Lyt
Feels Satisfied | Nov 21, 2023

I have always had excellent customer service from Litter Robot.

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Moses Eln
Moses Eln
Feels Satisfied | Oct 25, 2023

Customer service was patient & thorough. He was very good in helping me resolve my issue

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Hendrix Rwx
Hendrix Rwx
Feels Satisfied | Oct 10, 2023

My representative was very professional and extremely helpful. I did not catch his name but KUDOS to your representative.

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Edward P Djw
Edward P Djw
Feels Satisfied | Sep 23, 2023

Made set up a breeze! Very pleasant to speak with! I had to reset WiFi to a new provider! No issues at all. Thank you !

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Summary of Litter Robot Customer Service Calls

658 TOTAL
CALLS
02:54 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Litter Robot?

Product/ Service Question:

  • “Robot doesn't work”
  • “Litter robot not working”
  • “Robot gets stuck open. Was talking to a person on chat and got disconnected”

Request for Information Question:

  • “Question before purchasing”
  • “I have a question about my LR”
  • “Need to ask questions about how to get 50.00 off bundles”

Shipping and Delivery Question:

  • “Delivery did not arrive”
  • “I did not get a plastc filter”
  • “We did not receive our May which should have been included in our package.”

Return/ Replace Question:

  • “Return litter robot - not opened , received today”
  • “Return number”
  • “Return”

Payments and Charges Question:

  • “Would like trade in old one for a discount to purchase another one”
  • “Billing”
  • “An unauthorized charge”

Account Question:

  • “Subscription”
  • “My account is not opening up I sent email weeks ago no answer”
  • “Feeder robot no longer linked to my account”

Staff Question:

  • “Customer Service”
  • “Speak to customer service representative”
  • “Horrible customer service”

Website/ Application Question:

  • “The website will not let me complete my order”

Activation/ Cancellation Question:

  • “Cancel bags”

Cards Question:

  • “To change credit card”

Refund Question:

  • “MY refund”

Other Question:

  • “Issues”
  • “Keeps going offline”
  • “Where do you put the little packets for the odor trap?”

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