Hong Kong, Hong Kong
2 comments
Resolved

I contacted their customer service department in relation to a faulty pair of leggings I bought.

I absolutely love the leggings but I am very unhappy with the quality as they split on one of the inside legs. I wore the leggings twice and washed them as per the washing instructions on the label. As a yoga instructor I would not have expected this. I have contacted the company via their website and as instructed returned them to the USA, I have now been told over one month later I should have returned them to Australia. The matter has now been passed to the company in Australia and I have repeatedly been asked for information that have already been provided to the USA; nobody appears to have the common sense to pass the information on. They now state they cannot find record of my purchase and can do nothing. I advise everybody to avoid this company as there after care service is none existent and the customer service staff are rude and unhelpful. I will not be purchasing from this company ever again I will spend my money with a reputable company such as Lululemon whose products can be trusted and their customer service is professional.

Review about: Pl Monarch.

Review #838386 is a subjective opinion of a user.

2.0
Staff
Exchange, Refund and Cancellation Policy
Website
Customer service
Value for money
Product or Service Quality
Price Affordability
PRODUCT OR SERVICE Liquido Active Leggings
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Liquido Active?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1152490
Wow for a pair of leggings? You must be really poor.
KatieJC71
to Anonymous #1152680
Anonymous would you care to elaborate on your comment as nowhere in my post does it state how much I paid for this product so as you have chosen to remain anonymous I can only guess you have some affiliation to Liquido Active.

You May Also Like

"I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom..." Read more
"I should have know better, but I didn't realize it was coming from china, my husband and I are renewing our vows on valentines day which is our anniversary. I..." Read more
"FALSE ADVERTISEMENT!! I don't usually write reviews, however this website deserves one. I had four girls purchase bridesmaids dresses for my wedding because the pictures online look amazing. Although, when..." Read more
"The Blair VIP Plus program is a complete scam. I have been charged twice on my card for a charge of $14.95 for the VIP Plus program that promised to..." Read more
"Do NOT order from this company. Their customer service is awful. I ordered a jar of their charcoal toothpaste and it got delievered 4 weeks after I placed the order...." Read more
" I tried to order a sim with bundle online but that moment showed me , site was under maintenance , then I tried to order on phone , she..." Read more
"I go to OffersBucks.com and go to take anyone of the 1-10 surveys which you have to take in order. Says to follow directions through untill the end of survey...." Read more
"Do NOT order from this company. Their customer service is awful. I ordered a jar of their charcoal toothpaste and it got delievered 4 weeks after I placed the order...." Read more