Hong Kong, Hong Kong
2 comments
Resolved

I contacted their customer service department in relation to a faulty pair of leggings I bought.

I absolutely love the leggings but I am very unhappy with the quality as they split on one of the inside legs. I wore the leggings twice and washed them as per the washing instructions on the label. As a yoga instructor I would not have expected this. I have contacted the company via their website and as instructed returned them to the USA, I have now been told over one month later I should have returned them to Australia. The matter has now been passed to the company in Australia and I have repeatedly been asked for information that have already been provided to the USA; nobody appears to have the common sense to pass the information on. They now state they cannot find record of my purchase and can do nothing. I advise everybody to avoid this company as there after care service is none existent and the customer service staff are rude and unhelpful. I will not be purchasing from this company ever again I will spend my money with a reputable company such as Lululemon whose products can be trusted and their customer service is professional.

Review about: Pl Monarch.

Review #838386 is a subjective opinion of a user.

2.0
Customer service
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Value for money
Staff
Price Affordability
PRODUCT OR SERVICE Liquido Active Leggings
Reason of Review / Monetary Loss Damaged or defective / Not specified
Preferred solution Not specified

Had an Experience with Liquido Active?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1152490
Wow for a pair of leggings? You must be really poor.
KatieJC71
to Anonymous #1152680
Anonymous would you care to elaborate on your comment as nowhere in my post does it state how much I paid for this product so as you have chosen to remain anonymous I can only guess you have some affiliation to Liquido Active.

You May Also Like

"I saw an ad for this website on facebook & a great looking white coat for cheap. It seemed too good to be true (free shipping & all) but I..." Read more
"I had posted a Louis Vuitton belt (brand new WITHOUT tags) on Tradesy. Immedietly, a woman was interested in the belt and i lowered the price for her so it'd..." Read more
"I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be..." Read more
"Last month I ordered two coats from DressLily. The one pictured here was advertised as a dark gray cashmere blend. The size conversion chart on their website told me their..." Read more
"I always have issues finding trendy clothes that fit me perfectly. Rosegal has been a life-saver. They have trendy clothes that you can buy on a budge. I used to..." Read more
"I go to OffersBucks.com and go to take anyone of the 1-10 surveys which you have to take in order. Says to follow directions through untill the end of survey...." Read more
"Oakland, CA- As a licensed PI and ex-cop, I often play the role of Public Advocate for those not equipped to fend for themselves. That being said, I called Katie..." Read more
"Dear Alexandra (if it was truly you on the review you posted)... I'm sure that some of the bad reviews here are from people who were hoping to save some..." Read more