Not sure why people think it's a scam...I've been a customer for around 9 months now. Bought as a surprise gift for my partner. She loved it. Left the subscription on. Job done.
One thing that did annoy me is there was an issue with the lipstick in an original bag and they took a while to follow up - but then they sent a load of freebies so we stuck with it
I can imagine in that circumstance some people would then consider them a scam because they took look like 10 days to reply and some people in that instance might write up that they're a scam or something
Whilst I was annoyed with how it went down they recovered and now it's plain sailing.
Product or Service Mentioned: Lip Monthly Subscription.
Reason of review: Good customer service.
Lip Monthly Pros: Idea of the service.
Lip Monthly Cons: Customer service took longer than i liked.