Not resolved

Signed up for monthly, decided I didn't want it after first month, so I pressed the CANCEL button inside my account on the website. They send a 'confirmation' email of cancellation, which is really a long winded and confusing, colorful email saying you are not actually unsubscribed until you click a link which is not obvious.

So, I got charged again after cancelling my subscription.

They didn't email me back for 5 days. When they finally responded it was very rude and abrupt.

Product or Service Mentioned: Lip Monthly Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

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Something. I'm reporting them to the FTC.


Same thing happened to me

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