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Contact Linen Chest Customer Service

Linen Chest Phone Numbers and Emails

Toll-Free Number:

  • (800) 363-3832
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Linen Chest Email:

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How to Contact Linen Chest?

Most Popular Number:

(800) 363-3832
Total calls: 32 Last call: Feb 7, 2025
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PissedConsumer Reporter

The Linen Chest customer service team is available at the following number: 800-363-3832. Use this line in any case, from asking about certain company products to resolving problems with your orders or delivery. During the communication with the Linen Chest customer service manager by phone, have your order number at hand. If you have questions about certain goods, write down their names, sizes, or other parameters in the notebook.

If the mentioned line is busy, or you prefer written communication rather than by phone, use written communication by sending a letter to the following Linen Chest email: info@linenchest.com. In the body of the letter, indicate as many details as possible, including your order number or certain goods information.

The Linen Chest head office is located in Canada at the following address: Linen Chest 4455 Autoroute des Laurentides Laval, Quebec H7L 5X8, Canada. Go there if you have matters related to customer support issues, job interview, cooperation, and others that you can resolve in the main office face-to-face only.

Linen Chest hours are Monday through Friday from 9 a.m. to 3 p.m. EST. On Saturdays and Sundays, the company team does not operate. Such a schedule is applied to an online chat option. Before you apply for the virtual assistant, be sure that the schedule is actual. To recheck it, go to the “Contact Us” page by clicking on “Contact Us” at the bottom menu of the official company website.

To open the Linen Chest support chat window, click on the question mark icon in the lower-right corner. Type your question or inquiry in the “Message” field, and click enter to send your message to a virtual assistant.

Linen Chest Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Linen Chest Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    68% phone 32% email
  • The best phone number to call Linen Chest is 8003633832.

  • The longest wait times are on Monday and Wednesday, while the shortest are on Saturday. The average call time is 2 minutes.

  • Be prepared for the call as Linen Chest may ask you for the following information to identify you as a customer: address or zip code or first and last name.

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PissedConsumer Club

Contact Information

Linen Chest Website:

Linen Chest Help Center:

Corporate Office Address:

Linen Chest
4455 Autoroute des Laurentides
Laval, Quebec H7L 5X8
Canada

Linen Chest Rating Based on 8 Reviews

Rating details

1.3
more details
Style and Design
Reliability
Warranty
Value for money

Rating stats

Rating trend

How Good is Linen Chest's Customer Service?

Yolonda Owh
Yolonda Owh
Feels Disappointed | Mar 12, 2024

Poor, hard to talk to a real person

Read full quote
Tommye Zkc
Tommye Zkc
Feels Disappointed | May 27, 2023

Tried calling customer service left a message no reply as yet, still waiting for a call back

Read full quote

Summary of Linen Chest Customer Service Calls

34 TOTAL
CALLS
01:58 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Linen Chest?

Shipping and Delivery Question:

  • “Missing item”
  • “Ordered an item in late Nov/ early December and never received it”
  • “Delivery problem”

Product/ Service Question:

  • “Broken”
  • “Damaged items delivered”
  • “For complaining”

Activation/ Cancellation Question:

  • “Cancel an online order”
  • “You canceled my order but still charged me on my visa”
  • “Cancel order”

Request for Information Question:

  • “Requesting shipping label for a return”
  • “Need info about order 84062991. Carrier”
  • “Checking on order”

Cards Question:

  • “My Amex card was charged on order 84036232 and then I received an email that the order was cancelled and never received a credit”
  • “E-card gift not received”

Return/ Replace Question:

  • “Returning item”

Payments and Charges Question:

  • “Payment made but no order number received”

Staff Question:

  • “No Service from your company”

Account Question:

  • “Forgot to put my apt #202 in the delivery address”

Other Question:

  • “Not satisfied with my new pillows, feather pillows for the bed”
  • “Rusting pots and pans”

Compare Linen Chest Customer Service To

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