Wanted to find a dupe for my Gerda Spillman foundation that's pricey $59 for compact and I love it. Decided to give this a try with my rep.
Asked a ton of questions to figure out color. Backordered for two months - when I finally got, it was about two shades two dark. I asked my rep if I could exchange for lighter and she said she'd look into it...Didn't sign up for auto ship yet one month later I was charged & shipped same exact shade. Contacted rep and attempted to return unopened box (gave up on my original request).
Today, I got a return label but it said in the fine line of recipes my original request of 4/25 and I needed to return within 30 days unopened product... it's 6/2!!!
How can I return something if I get the label over a week after the cut off time??? So sucky and such a scam
Product or Service Mentioned: Limelight By Alcone Foundation.
Reason of review: Return, Exchange or Cancellation Policy.