Contact Lilysilk Customer Service
Lilysilk Phone Numbers and Emails
Customer Service Number:
-
(909) 861-1680
Lilysilk Emails:
Lilysilk Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Lilysilk is 9098611680.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call Lilysilk mainly because of request for information, return/ replace, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Lilysilk is 9098611680.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 2 minutes.
People call Lilysilk mainly because of request for information, return/ replace, shipping and delivery.
The best email to contact Lilysilk is support@lilysilk.zendesk.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Lilysilk Website:
Lilysilk Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Phone Hours:
Monday to Friday: 9:00 am to 5:00 pm PST
Summary of Lilysilk Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lilysilk?
Request for Information Question:
- “Remember”
- “Requesting refund of retuned blouses”
- “Order inquiry”
Return/ Replace Question:
- “I need to get a return label”
- “Return”
- “Return receipt”
Payments and Charges Question:
- “Want an agent to put the order thruI also want the 30 % discount”
Shipping and Delivery Question:
- “Did not receive a confirmation email for my order”
Other Question:
- My order
- “Want to know when I purchased my sillk bedding”
- “Received incorrect item”
About
Lilysilk is an online store which specializes in sales of silk products. The company was founded by Lily Lin in January 2010. Its headquarters is based in California, United States. Lilysilk offers the following products: bedding sets, pillowcases, sleepwear, bedding, and shirts. There are items for adults and kids. Lilysilk ships the products worldwide through FedEx and DHL carriers. Free delivery option is possible. The company accepts returns within 45 calendar days of the original order placement date. Available payment options are Visa, MasterCard, American Express, Discover, and Diners Club International. Customers can also use PayPal service. Order status can be tracked in personal profile on the company website.
Lilysilk is ranked 466 out of 4463 in E-commerce category
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