Dandridge, Tennessee
6 comments
Not resolved

Our tiny house was not delivered as promised, The wooded interior was not finished as we had requested.The carpet in the Loft was baggy, and not the color that we were suppose to get.

The side door was damaged where the lower hinge is due to being over tightened screws and splitting the wooden door core. There SHOULD of been a screen for my sliding glass door....NO screen. The washer drain was not plumbed into the main drain. When we turned on the water to the unit the hot water heater leaked.

We had to get the Plumber out there AGAIN!! The heat/air control manual does not match our wall control panel.

The unit does seem to be very solidly built, I will give credit where credit is due!The employees out in the plant were very nice.

Review about: Coastal Cottage Lil Lodges.

Review #931173 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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Anonymous
#1236205

how do you get in touch with this company AFTER you have purchased a model cabin? They take your money and then that's the end of communication. Why can no one do anything for you?

Anonymous
Kerrville, Texas, United States #1226854

I'm just glad to hear they are actually building and delivering the units. How long did your build take (if you don't mind my asking)?

Anonymous
#1225562

Hot water heater leaked!!I haven't even tried the washing machine yet....almost afraid too!!

Ice maker does NOT make ice....probably will have to pull the refrigerator out...I expect it to not even be plumbed in...the way things are going with this unit.I think ALL Units, ALL systems, SHOULD be checked out before leaving the manufacturing facility.

Anonymous
to Anonymous Austin, Texas, United States #1230050

Are they making good on the repairs, or leaving you on your own.

Anonymous
to Anonymous Wiggins, Mississippi, United States #1231266

I've had a couple of small problems with my unit and they've always responded and sent out a crew on a few occasions.

Anonymous
Austin, Texas, United States #1222888

The hot water heater leaked?Or was it the hose to the washer.

I would think the hot water heater would leak or not regardless of whether the washer was running.Makes a big difference in the size of the problem.

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