Contact LifeMD Customer Service

To email the company agent, use one of the following published addresses. Clients with accessibility concerns can email patientcare@lifemd.com. Those with general inquiries from the customer service team can write to weightloss@lifemd.com between business hours. For partnership queries, use partnerships@lifemd.com to consult the relevant department for help. LifeMD’s contact email info@lifemd.com is available to request general information about the company. Consumers with media and press inquiries can reach the respective agent at press@lifemd.com. After reviewing their request, LifeMD customer service will respond with a solution to their problems within a few hours or days.

Clients seeking to consult the LifeMD headquarters in person can visit the address 236 Fifth Avenue, Suite 400, New York, New York 10001, United States, with a prior appointment and between business hours. Customers with confidential and sensitive issues can also mail those to the LifeMD address and expect to be assisted within a few days or weeks. However, despite being a safe means of communication, its delayed response times make it comparatively less feasible than calling or emailing for urgent matters.

To consult LifeMD customer service online, visit the company website and click Contact Us on the homepage to get directed to the department-specific helplines, emails, and the respective hours for consultation. The website also features links to download the company application on Android and iOS. Users can install it on their smart devices for an enhanced experience. Those requesting personalized assistance can sign up for an account on the website or log in to an existing one to access relevant options.