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What Their Customers Are Saying
All testimonials are provided and verified by Life Alert . Verified testimonials on Pissed Consumer is a paid feature of the platform.

Mom awoke around 2am. She was frightened and didn’t feel “right.” She pressed her Life Alert button and got an immediate answer. When asked what was wrong, she was crying and confused, but asked them to call her son. [Life Alert] did, and continued to talk with her and assured her that help was on the way. My brother arrived in 10 minutes. [Life Alert] then called me and told me what happened. Read more

I fell at my daughter’s home. I live next door to her but had spent the night with her. She had left the next morning to take her granddaughter to school. She would be gone for about 15-20 minutes. I decided I would come home and take a shower because we were meeting a friend for lunch. I started home, used my walking stick to walk, and had a bag and my purse in my hand. I fell at her backdoor, hit a stone square flower pot, took a huge chunk of... Read more

My daughter heard me fall and came to find me alert on the kitchen floor. I told her how I hit my head and how my shoulder hurt. She was afraid to move me and we both thought I needed to see the EMTs for assessment. She tried to reach ‘911’ but was told the # was out of service. She pressed my wrist button to alert Life Alert. So, they handled the calling and could look after me. It wasn’t very long before EMTs came to the house. They assessed... Read more

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Life Alert's reply to:

We have made numerous attempts to contact the complainant so that we can investigate this matter, but he has not responded back to us. Furthermore, his name and information is not in our database. We believe this person may have mistaken us for a different medical alert company as we have fail-safe procedures in place to ensure that our service is active. In addition, all of our top-of-the-line equipment have sensors to let us know if there... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

Mom awoke around 2am. She was frightened and didn’t feel “right.” She pressed her Life Alert button and got an immediate answer. When asked what was wrong, she was crying and confused, but asked them to call her son. [Life Alert] did, and continued to talk with her and assured her that help was on the way. My brother arrived in 10 minutes. [Life Alert] then called me and told me what happened. Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I fell at my daughter’s home. I live next door to her but had spent the night with her. She had left the next morning to take her granddaughter to school. She would be gone for about 15-20 minutes. I decided I would come home and take a shower because we were meeting a friend for lunch. I started home, used my walking stick to walk, and had a bag and my purse in my hand. I fell at her backdoor, hit a stone square flower pot, took a huge chunk of... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

My daughter heard me fall and came to find me alert on the kitchen floor. I told her how I hit my head and how my shoulder hurt. She was afraid to move me and we both thought I needed to see the EMTs for assessment. She tried to reach ‘911’ but was told the # was out of service. She pressed my wrist button to alert Life Alert. So, they handled the calling and could look after me. It wasn’t very long before EMTs came to the house. They assessed... Read more

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As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I was alone in the house, my husband and son had gone off to work. I had to go to the bathroom. I slid out of bed. I caught myself by holding the bed post and the wall. I need my left knee replaced and am waiting surgery. I cannot put any pressure on it. As I hung there, I tried to get my feet under me, then I remembered my Life Alert necklace. One touch of the button, they answered right away. Very professional and polite. [Life Alert]... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

On October 4, 2016, I suddenly lost consciousness and fell in my bathroom. I was unable to get up, but I was able to push the button on my Life Alert. [Life Alert] people responded immediately and dispatched ambulance service. I was hospitalized and that night suffered cardiac arrest! A pacemaker was put in and I am on the road to recovery. Without Life Alert—which I had only for less than a month—I would not have survived. I had never felt the... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I was walking with my 3-wheel walker into the kitchen at 8pm. I took my left hand off the walker to turn on the light. When I put my hand back on the walker, it closed up and I fell on the kitchen floor and when I hit the floor, the top part of my body moved back and a cabinet with the door opened 1inch and struck the middle of my back top to bottom with great force, very painful. I clicked on the Life Alert tug around my neck and in less than... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I woke up at 5:30am, to make a trip to the bathroom. I sat on the side of the bed for a few seconds, as I have learned to do, then stood to walk hitting my head on the end of a metal filing cabinet. Not hard. I could not get up, so I hit the [Life Alert] button on my wrist alarm. I don’t remember anything after that. The rest is what I was told. The fire department and ambulance were here in a matter of minutes. My granddaughter and her husband... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

I caught my ankle when I tried to turn around and when I fell, I sat on my ankle and fractured the bones on both sides of the ankle. I pushed my Life Alert button (worn around my neck at all times) and the ambulance arrived immediately. They quickly and professionally examined my ankle; took me to the hospital, and left. I cannot praise the team enough. I would not be caught without my [Life Alert] button and I encourage every elderly person I... Read more

As a service, Pissed Consumer allows customer testimonials to be provided by the paying client on a regular basis.

The Life Alert staff was so helpful when my wheelchair bound husband turned over backwards in his wheelchair in the middle of the night. He fell two other times and was helped to bed by the nicest, most courteous, EMTs. Meanwhile, Life Alert contacted our family members and stayed in touch until the emergency was completely over. It is to me, caretaker (most times), so re-assuring that there is someone coming to help and so promptly too, every... Read more

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