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Contact Liberty Utilities Customer Service

Liberty Utilities Phone Numbers and Emails

Toll-Free Number:

  • (800) 206-2300
    Electric And Water
Call customer service

Customer Service:

  • (800) 424-0427
    Gas

Emergency/ Hotline:

  • (800) 406-9220
    Gas

General Info:

  • (800) 482-8998
    Arkansas Dig Safe
  • (800) 344-7233
    Kansas Dig Safe
  • (800) 344-7483
    Missouri Dig Safe
  • (800) 522-6543
    Oklahoma Dig Safe

Sales/ Reservations:

  • (562) 805-2090
    Chair, Supplier Diversity/Supervisor

Liberty Utilities Emails:

brand@libertyutilities.com
New Look Liberty
danny.rodriguez@libertyutilities.com
Chair, Supplier Diversity/Supervisor
Is this your business?

How to Contact Liberty Utilities Customer Service?

Most Popular Number:

(800) 206-2300
Electric And Water
Total calls: 25 Issue resolved: 1 Last call: Jan 21, 2025
author avatar
PissedConsumer Reporter

The Liberty Utilities customer service phone number for general inquiries is (800) 206-2300. This toll-free number is a convenient way to reach out for assistance with electric, natural gas, or water/wastewater services. Whether you're experiencing an outage, have billing questions, or need help with your service, this number is your direct line to Liberty Utilities support. It's essential to have this number handy, especially if you encounter an emergency situation that requires immediate attention. Remember, when calling Liberty Utilities contact, you'll be guided through the options to select the appropriate service for your inquiry, ensuring you get the help you need efficiently.

For those who prefer to communicate via email, the Liberty Utilities email address is brand@libertyutilities.com. This email address is monitored by the team, ready to address your concerns, provide information, or assist with any issues you might have with your utility services. When sending an email, be sure to include as much detail as possible about your inquiry or problem to facilitate a quick and effective response. It's also a good idea to check your spam folder if you don't receive a reply within a reasonable timeframe, as emails from Liberty Utilities customer service departments can sometimes be filtered out.

Liberty Utilities customer service hours are from Monday through Friday, 8:00 AM to 4:30 PM Central Time. These hours are specifically designated for addressing customer inquiries, complaints, and providing assistance with utility services. If you have any questions or concerns outside of these hours, you can still send an email to the Liberty Utilities contact email address, and a customer service representative will get back to you as soon as they are available. It's important to plan your communication accordingly to ensure you receive the support you need within a timely manner.

The Liberty Utilities address is 602 S Joplin Ave, Joplin, Missouri 64801, United States. This address serves as the central hub for the company's operations, including executive offices, customer service, and administrative functions. If you need to send a letter or visit the headquarters for official matters, this is the address you would use. However, for most customer inquiries or service requests, it's more efficient to contact them through their customer service phone number or Liberty Utilities email address, as they can provide the necessary assistance without the need for a physical visit.

Liberty Utilities Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call Liberty Utilities is 8002062300. 64% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday.

  • Be prepared for the call as Liberty Utilities may ask you for the following information to identify you as a customer: address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Liberty Utilities Website:

Liberty Utilities Help Center:

Corporate Office Address:

Liberty Utilities Co
602 S Joplin Ave
Joplin, Missouri 64801
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 AM - 4:30 PM


Algonquin Power And Utilities Corp.

354 Davis Road, Suite 100

Oakville, ON

L6J 2X1

More contact details

Liberty Utilities Rating Based on 6 Reviews

Rating details

1.8
more details
Additional Fees
Website
Price Affordability
Reliability

Rating stats

Rating trend

Summary of Liberty Utilities Customer Service Calls

39 TOTAL
CALLS
00:00 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Liberty Utilities?

Payments and Charges Question:

  • “My bill”
  • “Was a payment made for this month?”
  • “Electric bill”

Staff Question:

  • “My son has no gas service after a 630.00 pledge was made they could have froze to death last night , you wouldn't turn it on because they refused to sign up for a service they couldn't afford ,so you refused them service uumless they paid a 350.00”
  • “No internet service”

Request for Information Question:

  • “Check my bill”
  • “Confirmation number”

Product/ Service Question:

  • “Outage”

Account Question:

  • “With help to set up our account online to waive deposit”

Other Question:

  • “Turn on my gas”
  • “No electricity”
  • “I got a letter saying my electric will be cut off”

Compare Liberty Utilities Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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