Contact Liberty National Life Insurance Customer Service
How to Reach a Person at Liberty National Life Insurance
Verified Contact Information
Toll-Free Number:
-
1-800-333-0637
Customer Service:
-
1-888-776-2500
Customer Service:
custserv@libnat.com
Liberty National Life Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Liberty National Life Insurance Phone Number
1 (800) 333-0637
Average Calls duration
21 minutes
Most Popular Liberty National Life Insurance Email Address
custserv@libnat.com
Issue Resolution Rate
Low (22% reported full resolution)
Liberty National Life Insurance Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Liberty National Life Insurance Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Liberty National Life Insurance Phone Number | 1 (800) 333-0637 |
| Average Calls duration | 21 minutes |
| Most Popular Liberty National Life Insurance Email Address | custserv@libnat.com |
| Issue Resolution Rate | Low (22% reported full resolution) |
| Liberty National Life Insurance Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 67% phone, 33% email |
| Common Reasons for Contact | Request for information, product/ service and activation/ cancellation |
| Prepare before the call to Liberty National Life Insurance | Phone number, address or zip code or first and last name |
Contact Information
Corporate Office Address:
Liberty National Life Insurance
P. O. Box 8080
3700 S Stonebridge Dr
Mckinney,
Texas
75070
United States
Summary of Liberty National Life Insurance Customer Service Calls
128
TOTAL
CALLS
CALLS
21:12
AVG CALL
DURATION
DURATION
22%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Liberty National Life Insurance?
Request for Information Question:
- “Question about policy”
- “Checking on the policy”
- “Checking on my policy”
Product/ Service Question:
- “Insurance policy”
- “I need to send my a insurance policy.”
- “Insurance policy. I'm trying to located from 2007 my .disability insurance was paying for it It was for 25000”
Activation/ Cancellation Question:
- “Cancel auto pay from check”
- “To cancel my insurance off of automatic draft please take this insurance payment off automatic automatic draft. Please do not take out my account anymore. Call for further information.”
- “Cancel policy”
Payments and Charges Question:
- “Pay bill”
- “Debit account for payment”
- “My life cover debit didn't go through last month, and I need to be debited twice by the end of business day tomorrow”
Return/ Replace Question:
- “Change my polocy”
- “Change benificaries”
Shipping and Delivery Question:
- “Never received Refund then charged extra money”
Account Question:
- “Change bank account”
Other Question:
- “Claims”
- “Quite”
- “Agent”
Liberty National Life Insurance