Contact LexisNexis Risk Solutions Customer Service

Depending on the nature of their concern, customers can use one of the three published LexisNexis Risk Solutions emails for consultation. Those seeking help with specific issues or complaints can write to productsupportteam@lexisnexisrisk.com. Email LexisNexis Risk Solutions customer service at privacylexisnexisrisk.com for legal or privacy inquiries. Lastly, those seeking to opt out of marketing emails can use privacy.information.mgr@lexisnexis.com to reach the relevant department. After reviewing their request, the company agent will respond within a few hours or days.

Customers seeking assistance with complex and sensitive issues can visit the LexisNexis Risk Solutions headquarters at 1000 Alderman Drive, Alpharetta, Georgia 30005, United States. When doing so, they must make an appointment in the relevant department over the phone beforehand. Those who find it inconvenient to arrive in person can send a written correspondence to the LexisNexis Risk Solutions address. However, that is not feasible if the matter is urgent.

The company offers chat support Monday through Friday between 8:00 AM and 8:00 PM Eastern Time, excluding the observed US holidays. In contrast, those seeking assistance via call or email can reach LexisNexis Risk Solutions customer service anytime, and the agents will respond as soon as possible.

For efficient online assistance, open the LexisNexis Risk Solutions website in your browser and click the chat icon at the bottom right corner of the home page. That will connect you with the company agent for real-time assistance during working hours. Users consulting outside office hours can seek help from the bot 24 hours a day. Consulting the self-service information on the company website is also beneficial for general queries and concerns.