Levin Furniture - Terrible products poor customer service and repair people who lie

51 of 89 Levin Furniture reviews

Purchased two couches in June 2015 a month later the foam was collapsing the sales person talked us into memory foam sent a company called Saw to put in two new foam cushions now two are higher than the other cushions six weeks later they sent Saw back and they put in different foam on those cushions. Now they send a company called Dayno who tells me it would better to order four new cushions and casings as anything the sell will not hold up so I agree to this three months later the foam is in but not the casings so sometime in January 2016 they finally complete the work order when done it looks like it was bought from a junk yard, Do not buy from them

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Product or Service Quality
Advertised vs Delivered
Value for money
Diversity of Products or Services
Style and Design
Delivery Service
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability

  • What I liked
      No items
  • What I disliked
    • Poor quality
    • Fact that i was told there was nothing they can do

Reason of review:
Bad quality
Monetary loss:
Product or service
Souther Something Levin Furniture Memory Foam Couch
Review category
Furniture and Decor
review #840345

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51 of 89 Levin Furniture reviews

May 17, 2016 #1160578 Pittsburgh, Pennsylvania, United States

Anonymous is me Chris the purchaser and Levin did come through with a resolution, Thank you Kris for you help and the resolutiion,

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May 17, 2016 #1160233

This issue was resolved thank you Levin

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May 06, 2016 #1155148

That did a lot of good never hear back.

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