Not resolved

Purchased two couches in June 2015 a month later the foam was collapsing the sales person talked us into memory foam sent a company called Saw to put in two new foam cushions now two are higher than the other cushions six weeks later they sent Saw back and they put in different foam on those cushions. Now they send a company called Dayno who tells me it would better to order four new cushions and casings as anything the sell will not hold up so I agree to this three months later the foam is in but not the casings so sometime in January 2016 they finally complete the work order when done it looks like it was bought from a junk yard, Do not buy from them

Related: Levin Furniture Sofa Review from Monroeville, Pennsylvania

Review about: Souther Something Levin Furniture Memory Foam Couch.

I didn't like: Poor quality, Fact that i was told there was nothing they can do.

Review #840345 is a subjective opinion of a user.

Diversity of Products or Services
Customer service
Price Affordability
Style and Design
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy
Delivery Service
Advertised vs Delivered
PRODUCT OR SERVICE Levin Furniture Sofa
Reason of Review / Monetary Loss Bad quality / $2000
Preferred solution Not specified

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Pittsburgh, Pennsylvania, United States #1160578

Anonymous is me Chris the purchaser and Levin did come through with a resolution, Thank you Kris for you help and the resolutiion,


This issue was resolved thank you Levin


Hi Chris. I will forward this message to our customer service department like I have done with your previous posts. -Kim

to LevinFurniture #1155148

That did a lot of good never hear back.

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