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1.0

The worst furniture store you can go to. Management cant make any decisions the store is run by the service dept.

In all my years in retail i have never seen anything like this. I was taught customers come first they pay the bills do what it takes to make the customer happy. The store manager is a figure head at best and could care less. Bought a leather couch and chair and the leather on the chair is spotting.

I bought a leather chair from kronheims 20 years ago and no spots! My new chair is one year old and they and the vendor flex steel wont fix it. Please do yourself a favor do not shop at Levin the worst retailer I have experienced. Cheap furniture that is over priced.

I just wished i read these reviews before i went there, i will from now on no matter where i shop. I am out 2700 dollars now and i have to look at that chair everyday as a reminder. Thank god i didnt buy the extended warranty because thats a joke as well doesnt cover anything.

The staff just tells you what you want to hear but doesnt follow through. You should back up what you sell and hold your vendors accountable Levin

Reason of review: Bad quality.

Location: Wickliffe, Ohio

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Hi Pat333. Thank you for taking the time to post your review.

I apologize that your experience with us was anything short of excellent. We appreciate your feedback and will use it to continue to provide better service.

Please email us your order and contact details to info@***.com, so we can reach out to you. Again, thank you for bringing this to my attention.

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