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Contact Letsfit Customer Service

How to Reach a Person at Letsfit

Verified Contact Information

Toll-Free Number:

  • 1-855-296-9981
    Plantation, FL, USA
Call customer service

Customer Service:

  • +867 558 632 9753
    Shenzhen City, Guangdong, China

Letsfit Emails:

wholesale@letsfit.com
customercare@letsfit.com
support@letsfit.com

Letsfit Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Letsfit Phone Number
1 (855) 296-9981
Average Hold Time
00:01:14
Average Calls duration
2 minutes
Most Popular Letsfit Email Address
customercare@letsfit.com
Letsfit Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Letsfit?

Most Popular Number:

(855) 296-9981
Plantation, FL, USA
Total calls: 181 Issues resolved: 5 Last call: Mar 30, 2026

The Letsfit customer service of the USA office can be reached at (855) 296-9981. If you want to get in touch with the Chinese specialists, call the line at (867) 558-632-9753. Clients can communicate with the support team to discuss details related to issues with smart watches, warranty-related matters, or technical problems. If the support number is busy, you can call back later or use the other Letsfit contact methods.

The Letsfit email is customercare@letsfit.com. This is the inbox to get in touch with the support team representatives who can assist you with various issues related to sports equipment, smart watches, and other questions. When seeking cooperation with the company, please send your letter to wholesale@letsfit.com. This email address can be used to solve different types of business issues and delivery peculiarities.

Letsfit’s hours are Monday through Friday from 9 a.m. to 6 p.m. EST. The operation time of the specialists from the Chinese office can vary due to the other time zone. You can review the current operation time of the company offices on the official platform. Clients can also find their details connected to the weekends and national holidays of the representatives.

The Letsfit website is the online community where you can review user feedback, get information about the catalogue, and find a variety of offers. For example, visitors can choose the Sound Machine icon to review details about this category of items and discover the new possibilities. Everyone can create an account to place an order online, regardless of the Letsfit business hours.

PissedConsumer Club

Contact Information

Letsfit Website:

Letsfit Help Center:

Corporate Office Address:

Letsfit
6601 NW 14th Street, Suite 3
Plantation, Florida 33313
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm EST


Other Location:

13F, Chuangzhiyuncheng A2, Nanshan District,

Shenzhen City, Guangdong

More contact details

Summary of Letsfit Customer Service Calls

190 TOTAL
CALLS
01:36 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Letsfit?

Product/ Service Question:

  • “My blue tooth is on at all times when I try to reconnect my watch to my phone it keep saying turn blue tooth on”
  • “I can’t get my watch to work with my phone”
  • “Can’t sync watch to phone”

Request for Information Question:

  • “Time does not update”
  • “Help with website”
  • “Need help setting up my watch”

Account Question:

  • “I can’t get into my account to change my watch timeQ”
  • “Trouble with sign up with let’s fit”
  • “Unable to login”

Website/ Application Question:

  • “Cannot get app to sign me in and qt code is stuck on my watch.”
  • “App is not working in iphone”
  • “New phone - App will not accept my email address”

Return/ Replace Question:

  • “Change email address”
  • “Trying to change to DST”
  • “Watch has wrong time”

Payments and Charges Question:

  • “No charger with watch”
  • “Charging”
  • “Charger not working”

Shipping and Delivery Question:

  • “I bought a Letsfit smart watch and it’s not tracking my steps or activity”
  • “I’ve had this watch for ear ears from QVC and I can’t get the results today. It wants me to text him and then it says my email address is wrong.”

Staff Question:

  • “No service”
  • “Service. On phone that was called about several weeks ago”

Activation/ Cancellation Question:

  • “Cancel fraavy membership. I do not want any music bundle”

Other Question:

  • “Can’t use Letsfit app”
  • “Unable to use watch”
  • “Can’t register”

Compare Letsfit Customer Service To

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