Contact Letsfit Customer Service
How to Reach a Person at Letsfit
Verified Contact Information
Toll-Free Number:
-
1-855-296-9981Plantation, FL, USA
Customer Service:
-
+867 558 632 9753Shenzhen City, Guangdong, China
Letsfit Emails:
wholesale@letsfit.com
customercare@letsfit.com
support@letsfit.com
Letsfit Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Letsfit Phone Number
1 (855) 296-9981
Average Hold Time
00:01:14
Average Calls duration
2 minutes
Most Popular Letsfit Email Address
customercare@letsfit.com
Letsfit Live Agent Availability
5% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
View full overview ›
Letsfit Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Letsfit Phone Number | 1 (855) 296-9981 |
| Average Hold Time | 00:01:14 |
| Average Calls duration | 2 minutes |
| Most Popular Letsfit Email Address | customercare@letsfit.com |
| Letsfit Live Agent Availability | 5% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Letsfit Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 94% phone, 6% email |
| Common Reasons for Contact | Product/ service, request for information and account |
| Customer Effort Score | Low Effort |
| Prepare before the call to Letsfit | First and last name, nothing or email |
Call Volume by Day
Contact Information
Letsfit Website:
Letsfit Help Center:
Corporate Office Address:
Letsfit
6601 NW 14th Street, Suite 3
Plantation,
Florida
33313
United States
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm EST
Other Location:
13F, Chuangzhiyuncheng A2, Nanshan District,
Shenzhen City, Guangdong
Summary of Letsfit Customer Service Calls
190
TOTAL
CALLS
CALLS
01:36
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Letsfit?
Product/ Service Question:
- “My blue tooth is on at all times when I try to reconnect my watch to my phone it keep saying turn blue tooth on”
- “I can’t get my watch to work with my phone”
- “Can’t sync watch to phone”
Request for Information Question:
- “Time does not update”
- “Help with website”
- “Need help setting up my watch”
Account Question:
- “I can’t get into my account to change my watch timeQ”
- “Trouble with sign up with let’s fit”
- “Unable to login”
Website/ Application Question:
- “Cannot get app to sign me in and qt code is stuck on my watch.”
- “App is not working in iphone”
- “New phone - App will not accept my email address”
Return/ Replace Question:
- “Change email address”
- “Trying to change to DST”
- “Watch has wrong time”
Payments and Charges Question:
- “No charger with watch”
- “Charging”
- “Charger not working”
Shipping and Delivery Question:
- “I bought a Letsfit smart watch and it’s not tracking my steps or activity”
- “I’ve had this watch for ear ears from QVC and I can’t get the results today. It wants me to text him and then it says my email address is wrong.”
Staff Question:
- “No service”
- “Service. On phone that was called about several weeks ago”
Activation/ Cancellation Question:
- “Cancel fraavy membership. I do not want any music bundle”
Other Question:
- “Can’t use Letsfit app”
- “Unable to use watch”
- “Can’t register”
Compare Letsfit Customer Service To
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Letsfit