Spokane, Washington
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Update by user Jun 08, 2016

I will never go back

Original review posted by user Jun 01, 2016

This month i needed drive tires on my dump truck and happen to be at a local salvage yard buying a wiper motor and found these tires in the pictures for a great price.I purchased the tires and called les Schwab to have someone come out and mount them, i did not have time to drop the truck and tires off at their shop and was willing to pay for the service call.

What i got on the phone from Brad at the alki shop in Spokane was an interrogation! Are they our tires! Where did you get them! When i told him where they were purchased he said not interested, I'm not putting one of my guy's in danger because you choose to buy tires at a salvage yard!

Simply this guy was not professional, he didn't say we can look at them and see if they are safe, or tell me its against company policy, he just belittled me for buying these tires!

I'm not the biggest customer they had and I'm not going to put them out of business by not going there but i do have a big mouth and will tell everyone i know or meet about this unprofessional service i received!By the way the competition put my tires on without any injuries to the tec or tires!

I liked: Location.

I didn't like: Service.

Review #857866 is a subjective opinion of a user.

1.0
Staff
Reliability
Service Scheduling
Advertised vs Delivered
Value for money
Turnaround Time
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability
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Website
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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