Meridian, Idaho
0 comments
Not resolved

Search for Lenz Custom Concrete on the Idaho Repository to see cases filed against Mr. Lenz's business.

https://www.idcourts.us/repository/partySearch.do

Look Mr. Lenz's license up at the Idaho Bureau of Occupational Licenses to verify probationary status and read the public record regarding the action against him.

http://ibol.idaho.gov/IBOL/AgencyAdditional.aspx?Agency=427&AgencyLinkID=30

We made the mistake of not researching Brian Lenz before hiring him for a stamped, colored patio. He did a terrible job! A circle surrounding the tree in our patio was distorted and not circular at all. Control crack joints were placed farther apart than industry standard. A conduit installed for a natural gas line was too small to use. There were multiple double stamps and the stamp depth was inconsistent resulting from poor technique.

We found out later that his license is on probation for structural problems in the past, and that the photos on his website were not his own, but were copied from other sites.

We complained twice to Mr. Lenz about the coloring issue prior to sealant application. He ignored us and sealed it anyway stating,"the color would soak in," then he asked for final payment before the job was finished. Mr. Lenz wasn't knowledgeable enough about the products he used to know the color could have been easily repaired before sealing.

We had to take him to small claims court for reimbursement after spending multiple hours and over $1300 removing sealant and sawing grout lines to fix his poor workmanship. Not surprisingly, we found that he had already been taken to court 3 times within the year preceding our case.

Save yourself the trouble and use a more knowledgeable, teachable, and experienced contractor.

Review about: Lenz Custom Concrete Patio.

Review #755299 is a subjective opinion of a user.

1.0
Product or Service Quality
Price Affordability
Website
Customer service
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Lenz Custom Concrete?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Lgi Homes - Must read - dont reccommend an LGI home to anyone! Lgi Homes "We have foundation problems inside and out. Electrical problems. Plumbing problems. Leaks. Had to replace AC unit b/c they put one 1 ton too small for our size home which..." Read more Charles Brzezinski Construction Services - Unprofessional contractor costs us thousands extra Charles Brzezinski Construction Services "We already left a review of Charles Brzezinski and CBCS but please disregard that review as it was forced out of us because Charles held our project hostage until my..." Read more Lennar - Empty Promises and Rating their Quality of homes higher than actuality Lennar "BEWARE - what you see in the model home is the quality that you will get. Model homes are built in 2 months tops, rushed and hurried with..." Read more Js Construction - J&S Construction is a fraud Js Construction "Joseph E. Prada (or Joseph E. Prado) agreed to install laminate floors on the second floor in my mom's house - a total of 800 sq feet. The total work..." Read more Petco - Paid 2-day shipping and haven't received order 4 days later Petco "I ordered canned cat food and paid for 2-day shipping. I received an email it shipped on 4/24/2017. I called on 4/28 because I had not received it. I told..." Read more Samsung Electronics - Don't buy a Samsung washer! Samsung Electronics "We have a top loading Samsung washer that was purchased about 5.5 yrs ago. In November 2016 we found that it was part of the recall for exploding parts. The..." Read more Desertcart - Issues with shipping Desertcart "The estimated date for my item to arrive was between 20th and 22nd although my item did not arrive by 25th so I thought it was about time I contact..." Read more Doordash - Did not pick up order Doordash "This happens every single time my customers are not satisfied the orders always late my food is not to our standards by the time it's delivered consequently I'm losing customers..." Read more