Lenovo Ideapad U530 Touch - Bad hinge breaking laptop

59 of 153 Lenovo reviews

I bought a Lenovo Ideapad U530 Touch laptop from Bestbuy Long Island store.After 6 months, the hinge broke off from the lid, taking a chunk of the casing screwed to it.

It happened because the hinge was too tight and the plastic frame of the lid was flimsy. Fortunately, the LED display did not break. The local Lenovo authorized dealer took it in for servicing and promised to replace the faulty parts. After three months or so, they returned the laptop to me after replacing the plastic casing that broke.

However, they did not replace the faulty hinge that caused the breakage. Therefore, the lid and display will break again, in a matter of another 6 months.

However, the 1 year warranty will be over by then and will cost me more than 300 USD for repairs.This is unacceptable.

This review is a subjective opinion of a user.
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Reason of review:
Bad quality
Product or service
Lenovo Ideapad U530 Touch
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review #675952
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59 of 153 Lenovo reviews

Dec 02, 2016 #1248998

Lenovo will not do anything about this problem if the computer is more than 6 months out of warranty. Seems like a class action waiting to happen.

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dont buy lenovo ideapad u530

Aug 07, 2016 #1195976 Manchester, Manchester, United Kingdom

lenovo ideapad u530 this is the worst model, my hinges broke and a few days later the screen started cracking, i have just realised my warranty ran out a few months ago and im left with a laptop which i paid over a 1000 pounds for now in the bin - please well away what a rip off - will never buy lenovo again

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Jan 08, 2016 #1091417

Did u get it resolved? I have the same problem now and warra ty expired what should I do?

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