My family recently moved into a new Lennar home within 6 months. We are having a nightmare of an experience.
So far, our downstairs air conditioning has gone out twice, our upstairs air conditioning went out once...all during summer, we have windows that whistle from the air that moves through them, we have a large crack in our downstairs ceiling, we were told by our cable company that our cable wires were ingress and problematic and have trouble with our cable coming in and out of picture, our master bath tub faucet is coming off, the guest bathroom upstairs leaked through to the first floor when our children splashed water on the floor, the back door lock and garage door lock broke, several of our windows are not straight up and down (a difference of up to an inch from top to bottom) and our blinds don't fit, where the carpet and tile meet there is a big gap and crumbs fall into space in the entire house, and the worst of it all is that there is a gas/oil smell in the master bedroom that has come in for weeks now and we could not figure out what it was...we started moving things out of the room and finally turned off the cooler/heater and covered the vents and the smell went away...and those are only the big things, not to mention a handful of smaller issues that we have not even begun to touch on i.e. molding that is not straight, sheet rock screws/nails that you can see in wall, and other. I am at my witt's end. I thought you were supposed to buy a new house to have peace of mind but I have had nothing but frustration and torment!
Our contractor has been working to fix these problems but I am afraid in 5 years our walls will begin to fall down. Who can I report this to, I am so disappointed and discouraged.
Product or Service Mentioned: Lennar House Construction.