Palm Springs, California
1.5K views 0 comments
100% full Not resolved

Aside from many, many poor quality workmanship items (far too many to go into), they have their infamous quote "Everythings Included." Right.Read the fine print.

They have you sign off a single document wherein they "reserve the right to change anything without notice." So what wasn't included? I looked at the model, and they used the model's photo to advertise MY address. In that, there were window overhangs around the entire house. They are these tubular, "modern" steel overhangs that are painted pale blue.

They give the house a certain look - see the photos - one is of my house (no rails on the entire side, and another home with the rail - although their rail looks broken from the photo which would not surprise me). Well, on one side, they completely left them off. They are on the model, and they are in the photo used for my address. When I discovered this (it was through two golfballs coming through the applicable upstairs windows), I contacted them immediately.

At first, they seemed very concerned. But when it came to actually doing sonething about it - forget it. They simply pointed to this single paragraph on one of several hundred pages, wherein they claim they can change anything without notice. I remember reading it, and asking at the time, and it was explained that they had the right to change something (say perhaps a microwave model was no longer made, then they could substitute it).

That made sense. I was never told it could mean they could decide just not to put something on the house that all the other houses had. The real reason? Most likely it has to do with the subcontractor going out of business, and they just didn't want to find another sub to finish the job.

It was a WHOLE lot easier to just refer to the page in the packet of hundreds of pages of escrow instructions. Oh.... I'm not giving up.

Every state has a licensing board - I've filed with ours (California).I urge everyone else to do the same.

Review about: Home.

I didn't like: Terrible workmanship.

Review #649854 is a subjective opinion of a user.

1.0
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $12500
Preferred solution Let the company propose a solution

Had an Experience with Lennar?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"Too much to say but the short of it is they talk of core principles yet don't seem to do anything to improve upon them or customer satisfaction. I'm amazed..." Read more
"Para empezar  fuimos muy ilusionados en busca de nuestra casa sin imaginar que una compañía tan grande  tenía tantos ladrones y estafadores  trabajando  para ellos todo esto sucedió  en la..." Read more
"Lennar is building in my Tapestry neighborhood in Las Vegas. They are the new "overseers" here. However, Lennar doesn't seem to work with Tapestry HOA, or vice versa, as Tapestry..." Read more
"We are residents of Wyndham Lakes Estates in Orlando. We have drainage issues, the soil that was brought in by Lennar does not percolates, therefore, the yard is always wet,..." Read more
"You buy 1 thing but seller ship something else. Waste of time and money. Picture 1 is the item from the listing. Picture 2 is what the seller sent. Sent..." Read more
"They do not match the descriptions or images at all. Not even the slightest!..." Read more
"I have been a Kaiser member since 2007. In that time I have had many primary physicians and out of lets say 10 or 11 of them only 3 of..." Read more
"Had to uninstall old part to get to problem......could not tell that the part that was sent did not fit.....had to open package...now we find out that an opened package..." Read more