Windermere, Florida
2 comments
Not resolved

We are residents of Wyndham Lakes Estates in Orlando. We have drainage issues, the soil that was brought in by Lennar does not percolates, therefore, the yard is always wet, kids cannot play in our yards, and it attracts mosquitoes. We have asked while on our year warranty to fix this issue (no pool or fence was built), it was never fixed to our satisfaction. Recently, we decided to get together (homeowners) and fight back! Lennar acknowledges that the soil does not percolates and has installed french drains in their model homes sales office and in 2 brand new homes. We feel that Lennar is discriminating against all other homeowners that have the same issue.

Aitza Del Valle

Wyndham Lakes Estates

Orlando, FL

Review about: Warranty Lennar Home.

I didn't like: Warranty, Bad customer service, Discrimination, Excuses.

Review #848597 is a subjective opinion of a user.

1.4
Product or Service Quality
Staff
Diversity of Products or Services
Warranty
Exchange, Refund and Cancellation Policy
Website
Reliability
Turnaround Time
Price Affordability
Value for money
Advertised vs Delivered
Customer service
PRODUCT OR SERVICE
Lennar House Construction
Reason of Review / Monetary Loss Warranty issue / Not specified
Preferred solution Install French drains to all homeowners on Crosston Bay Court

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Comments

Anonymous
Minneapolis, Minnesota, United States #1247034
Builders generally use native soil as the topsoil for final grading. If the builder brought in outside soil, then the buyer would have to pay for this and most buyers would not want to pay more for the home for this.
Anonymous
Orlando, Florida, United States #1212755
I am currently experiencing the same issue with Lennar in east Orlando, FL. We have brought it up to their attention several times now with no resolution. They claim that if it the water stands for less than 72hrs they cannot do anything. Have you been successful since your post in getting your issue resolved?

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