Lending Club - Rude customer service

225 of 245 Lending Club reviews

I received Email from Lending Club asking me to call them and when I called the cust.care rep Gary was rude, unprofessional and helpless.

His answer for my questions were only "I don't know what you are saying, I don't understand what you need" and than he just hanged up.

I think BBB has to be informed about terrible customer service the Lending Club provides.

Another problem - they asked several time to verify my bank account but I alredy did it at least twice.It looks like they did not update the information received daily and continue bothering customers with the same requests.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Product or service
Review category
Loans and Mortgages
review #459201
Had an experience with Lending Club? Submit review ›
Helpful? 5 Yes 5 12 No 12
Had the same issue 1 Yes 1
225 of 245 Lending Club reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Lending Club.
Filing a new complaint about