Legacy Box Phone Numbers and Emails

Toll-Free Number:

  • (800) 797-8210
Send Message

Customer Service:

  • (800) 656-6032

Legacy Box Emails:

Customer Service
Investors/ Franchising
Affiliate Manager
Legal
Privacy Inquiries
Is this your business?
PissedConsumer Club

Contact Information

Legacy Box Website:

Legacy Box Help Center:

Corporate Office Address:

LEGACYBOX
515 N Holtzclaw Ave
Chattanooga, Tennessee 37404
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00a.m. - Midnight (EST)

Saturday - Sunday: 9:00 a.m. - 4:00 p.m. (EST)


Privacy Inquiries by mail:

1110 Market Street, Suite 318,

Chattanooga, Tennessee, 37402

More contact details

Legacy Box Rating Based on 24 Reviews

Rating details

1.5
more details
Customer service
Turnaround Time
Billing Practices
Product or Service Quality

Rating stats

Rating trend

Summary of Legacy Box Customer Service Calls

142 TOTAL
CALLS
01:59 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Legacy Box?

Request for Information Question:

  • “Checking on my order”
  • “Ask questions”
  • “How to playback disks”

Shipping and Delivery Question:

  • “Didn't receive my order”
  • “Delivery”
  • “I bought your product but I didn't get it in yet due to issues”

Product/ Service Question:

  • “Damaged shipping”
  • “Memory stick not working”
  • “Order more USBs from order at your location”

Payments and Charges Question:

  • “Unapproved charge of $21.46”
  • “Fraudulent charge”
  • “Bill problem”

Account Question:

  • “My account was charged, and I never received the box”
  • “Forgot my order number”
  • “Discuss if account is still active”

Activation/ Cancellation Question:

  • “Cancel all ongoing charges”
  • “Cancel Payment”

Staff Question:

  • “Services inquiry”

Website/ Application Question:

  • “No item's showing in storage site”

Return/ Replace Question:

  • “Need a replacement”

Other Question:

  • “Do you need to take pictures out of albums?”
  • “Lost my label to send”
  • “Trouble with viewing files”

Compare Legacy Box To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

IDme image
5493 reviews
1.5
Rebates International image
656 reviews
1.6
Delivery Drivers Inc image
288 reviews
1.7
Write a review
Do you have something to say about Legacy Box? What happened? What can we help you with?
Submit review Don't show this popup