Contact Legacy Box Customer Service
Legacy Box Phone Numbers and Emails
Toll-Free Number:
-
(800) 797-8210
Customer Service:
-
(800) 656-6032
Legacy Box Emails:
Customer Service
Investors/ Franchising
Affiliate Manager
Legal
Privacy Inquiries
Contact Information
Legacy Box Website:
Legacy Box Help Center:
Corporate Office Address:
LEGACYBOX
515 N Holtzclaw Ave
Chattanooga,
Tennessee
37404
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00a.m. - Midnight (EST)
Saturday - Sunday: 9:00 a.m. - 4:00 p.m. (EST)
Privacy Inquiries by mail:
1110 Market Street, Suite 318,
Chattanooga, Tennessee, 37402
Summary of Legacy Box Customer Service Calls
142
TOTAL
CALLS
CALLS
01:59
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Legacy Box?
Request for Information Question:
- “Checking on my order”
- “Ask questions”
- “How to playback disks”
Shipping and Delivery Question:
- “Didn't receive my order”
- “Delivery”
- “I bought your product but I didn't get it in yet due to issues”
Product/ Service Question:
- “Damaged shipping”
- “Memory stick not working”
- “Order more USBs from order at your location”
Payments and Charges Question:
- “Unapproved charge of $21.46”
- “Fraudulent charge”
- “Bill problem”
Account Question:
- “My account was charged, and I never received the box”
- “Forgot my order number”
- “Discuss if account is still active”
Activation/ Cancellation Question:
- “Cancel all ongoing charges”
- “Cancel Payment”
Staff Question:
- “Services inquiry”
Website/ Application Question:
- “No item's showing in storage site”
Return/ Replace Question:
- “Need a replacement”
Other Question:
- “Do you need to take pictures out of albums?”
- “Lost my label to send”
- “Trouble with viewing files”
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Legacy Box