LeatherUp Phone Numbers and Emails

Toll-Free Number:

  • (800) 846-6010

Customer Service:

  • (800) 846-6010
  • (888) 306-6503

LeatherUp Emails:

Customer Service
Legal

LeatherUp Contact Information

LeatherUp Website:

LeatherUp Online Chat:

Corporate Office Address:

LeatherUp.com
2620 S. Maryland, Suite 846,
Las Vegas, Nevada 89109
United States
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LeatherUp Rating Based on 5 Reviews

Rating details

2.0
more details
Advertised vs Delivered
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Rating stats

Rating trend

Summary of LeatherUp Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LeatherUp Customer Service?

Shipping and Delivery Question:

  • “Where is my order”
  • “Package wsd suppose to be delivered on 3/13/2021 still not arrived i paid tje 26”
  • “Ordered wrong size and need to change before shipping”

Return/ Replace Question:

  • “To return my boots”
  • “To verify receipt of returned jacket and verify another one mailed out”

Website/ Application Question:

  • “I can't access your site”

Request for Information Question:

  • “Order status on my leather jacket I ordered on December 30”

Product/ Service Question:

  • “Made an order and you are sending it to the wrong address”

Other Question:

  • “Never receied item”
  • “Where are my boots?”
  • “I thunk i ordered the same product twice by accident”

About

LeatherUp Return Policy
Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. LeatherUp encourage The User of Website to walk on The Customer's carpet if trying boots or to wear The User's helmet indoors before heading out on the bike and do no remove the protective film visor to try on for fitment. Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable. Please take a look below for specific instructions regarding The User's merchandise. Its fast, simple and easy. The Userll have time to return a purchase, while helping www.leatherup.com bring The Client of LeatherUp fresh, exciting deals every day. Please allow one to two billing cycles for The Client's credit to appear on The Customer's statement. See Company's Directions for General Returns section for instructions on returning standard items. Please keep in mind, as The Company are paying for the shipping back to The Client of LeatherUp LeatherUp's' system selects the less cost effective method to return the exchange order to The Customer
To read more: https://www.leatherup.com/pages/return-exchange
LeatherUp Delivery Policy
To read more: https://www.leatherup.com/pages/shipping-handling
LeatherUp Terms of Service
LeatherUp.com owns and operates this website (hereafter, the "Site," which shall also include any other websites owned or operated by LeatherUp.com, services related to such operation, or any communications related to LeatherUp.com). All references hereafter to LeatherUp.com shall include LeatherUp.com and, where appropriate, its employees, officers, directors, investors, agents, consultants, assignees, affiliates, partners, contractors, attorneys, accountants, advertisers, and any and all other individuals and organizations providing services on behalf of LeatherUp.com. By using the Site, The Client the user of the Site (The User of company services or "user"), agree to the terms, conditions, notices and guidelines contained in this Terms and Conditions of Use Agreement (the "Agreement") and all modifications hereto. LeatherUp.com reserves the right, at its discretion, at any time, to change or modify the terms and conditions of this Agreement applicable to The User of Website or any part thereof and to impose new conditions. Such changes, modifications, additions or deletions shall be effective immediately.
To read more: https://www.leatherup.com/pages/terms-and-conditions-of-use
LeatherUp Privacy Policy
The Company collect personal information in order to provide certain products and services to its customers. LeatherUp reserve the right to do so in the future, however. Website also reserve the right to share aggregate statistical data of which The User's personal information is a part, as well as The Client's specific personal information sometime in the future. The User of Website are responsible for checking this Policy periodically to monitor any changes to Company's data sharing practices. Announcements via email are on an opt-in basis only. By posting material on any of Company's interactive areas, The Customer are opting in to receiving these e-mail announcements. Although Website use industry standard practices to protect The Customer's privacy, The Company do not promise, and The User of company services should not expect, that The Client's personally identifiable information or private communications are impenetrable to hackers.
To read more: https://www.leatherup.com/pages/privacy-policy
LeatherUp FAQ
Orders shipped to P.O. Orders shipped to Hawaii, Alaska, These orders must ship using Air service. LeatherUp cannot ship using the standard ground method as it is not offered by FedEx or UPS. Orders Shipping to Puerto Rico : FedEx International Economy must be selected to have The User's order shipped. Website are unable to ship to Puerto Rico using Ground Service. Have The User's order shipped to the billing address, make sure all information is accurate at check out and select one of the following expedited shipping methods at check out. FedEx 2 Day Air Service FedEx Next Day Standard Overnight Service. If The User of company services would like to use any of these methods, please indicate The User's choice in the Shipping Options section during Checkout. Please also be aware that FedEx does not deliver on Saturday, Sunday or Holidays. For this reason, a Next Day Air package shipped on Friday will arrive on Monday, and a 3 Day Select package shipped on Friday will arrive the following Wednesday.
To read more: https://www.leatherup.com/pages/faq
Top LeatherUp Services

Customer Care, Shipping Service

Summary

LeatherUp.com is a large online leather store. The company was founded in 1998. Its headquarters is based in Los Angeles, California, United States. LeatherUp.com provides a broad range of products under the following categories: Jackets, Boots, Helmets, Vests, and Gloves. There is also a large stock of accessories including biker patches, motorcycle covers, cup holders, riding cameras, and biker whips. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. The company accepts returns within 30 calendar days of receipt for a full refund of exchange. Shipping charges are covered by consumers. LeatherUp.com ships their merchandise all over the world.

LeatherUp reviews and complaints

LeatherUp is ranked 466 out of 3402 in E-commerce category

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