Leapfrog Phone Numbers and Emails

Toll-Free Number:

  • (800) 701-5327
    US and Canada Areas

Customer Service:

  • +61 180 086 2155
    Australia Area
  • +3 380 516 3030
    France Area
  • +6 480 040 0785
    New Zealand Area
  • +44 170 220 0244
    UK and Ireland Areas

Leapfrog Emails:

Customer Service
Australia and New Zealand Areas, France Area
General Info
CCPA Inquiries
More phone numbers and emails Less phone numbers and emails

Leapfrog Contact Information

Leapfrog Website:

Leapfrog Help Center:

Corporate Office Address:

LeapFrog Enterprises, Inc.
6401 Hollis Street, Suite 100
Emeryville, California 94608-1071
United States

Other Info (opening hours):

Other Location:

Suite 4, Level 6, 22 Albert Road

South Melbourne

Victoria, 3205


Napier Court, Abingdon Science Park

Abingdon, Oxfordshire, OX14 3YT

United Kingdom

24, allée des Sablières

78290 Croissy-sur-Seine


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Leapfrog Rating Based on 2 Reviews

Rating details

more details
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Leapfrog Customer Service Calls

10:38 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Leapfrog Customer Service?

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Billing issue”
  • “I have a Leapster Explorer but do not have the charging docket it'd be charged”
  • “Need a new battery and charger for my leapster explorer”

Account Question:

  • “Password”
  • “My daughter doesn't have a leapfrog any more and u guys are still charging my account”

Request for Information Question:

  • “Tech question and old account question”

Website/ Application Question:

  • “Website not working”

Product/ Service Question:

  • “Having problems downloading leapstart 3d connect”

Other Question:

  • “Hi name's Brandon Moore please could you's if you,s can please update my leap search internet browser to a much later version if you,s can also can you please update my LeapPad ultimate to a much later version as well thankyou if so”
  • “Bilking”
  • “Weathersvc has stopped and will not close”


Leapfrog Warranty
This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada. If the product is determined to be materially defective during the Warranty Period, The User's sole remedy and LeapFrog's sole and exclusive liability under this warranty shall be limited to the repair or replacement of the product with a new or refurbished product at LeapFrog's option. For purpose of this Limited Hardware Warranty and Liability, "refurbished" means a product that has been returned to its original specifications. In the event that LeapFrog repairs or replaces The Client's product under warranty, the repair or replacement will remain covered by this warranty for the remainder of the Warranty Period or, where the Warranty Period has expired, for thirty (30) days from the date that the product is returned to The User All warranty claims are subject to LeapFrog's: (i) receipt of notice of a defect within the warranty period; (ii) verification of the existence of the defect in the product; and (iii) receipt of valid proof of the purchase date.
To read more: https://www.leapfrog.com/en-us/legal/warranty
Leapfrog Terms of Service
To read more: https://www.leapfrog.com/en-us/legal
Leapfrog Privacy Policy
LeapFrog is passionate about education and dedicated to enriching the lives of children and adults through learning. Leapfrog believe that learning and personal development are best achieved in a fun and safe atmosphere, and The Client's confidence in Company's privacy practices is essential to Leapfrog's' success. The circumstances in which parents may provide information include, without limitation, when they register for the Services, access various content or features, sign up to receive emails or other communications, use community features such as Leapfrog's' parent community blogs and discussion forums, participate in promotions, use a send-to-a-friend feature, or directly contact Leapfrog with questions or feedback. Billing information, including credit card information, when The Client of Leapfrog purchase Services. Children may provide first name and grade in child profiles on some child-facing Services.
To read more: https://www.leapfrog.com/en-us/legal/privacy
Leapfrog FAQ
To read more: https://www.leapfrog.com/en-us/support
Leapfrog Pros and Cons

Pros: Color

Cons: Cant talk to anyone

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Leapfrog reviews and complaints

Leapfrog is ranked 861 out of 1994 in Appliances and Electronics category

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