Contact Leader Bank Customer Service

Leader Bank provides several email options for different personal or business needs. Direct all client inquiries, such as questions about the services and account-related information requests, to clientservices@leaderbank.com. Regarding residential lending, email loancenter@leaderbank.com, while loan servicing requests are accepted at loanservicing@leaderbank.com. If you are interested in commercial lending, contact Leader Bank at commerciallending@leaderbank.com. To request additional information for the press or online media, email mediarelations@leaderbank.com.

The Leader Bank head office address is 180 Massachusetts Avenue, Arlington, MA 02474. This is the central place, that houses key service departments, specialists of which provide bank’s operations and administrative support. You can use the mentioned address to mail this correspondence which cannot be accepted via email.

Leader Bank hours vary for different types of support. The phone line, that processes general client services applications, is open Monday through Friday, from 8 a.m. to 8 p.m. On Saturday, the Leader Bank customer service team operates from 9 a.m. to 5 p.m., while on Sunday, services are open from 9 a.m. to 2 p.m. Regarding the residential lending line, it is open Monday through Friday from 8:30 a.m. to 6 p.m. All hours are based on the GMT-5 time zone.