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We had the same issue with a Le Vian Opal ring purchased at Jared Christmas 2014. By March it had lost 3 stones and we returned to Jared for repairs.

They sent it off to Le Vian to get it fixed...took over 2 months. Got the ring back at the end of May and 2 days later, lost another stone - I was devastated. Trying to get my money back from Jared because I want a ring that I can wear. Is that too much to ask?

They tell us that gold is soft and stones fall out so this happens..really? I've had many rings my entire life and have never heard of this type of problem.

We have filed a complaint with the BBB. Just want my money back!

Reason of review: Bad quality.

Monetary Loss: $1600.

Preferred solution: Full refund.

Le Vian Pros: Loved the ring.

Le Vian Cons: Quality and warranty, Customer service at jared.

Location: Manassas, Virginia

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