Le Chateau Phone Numbers and Emails

Toll-Free Number:

  • (877) 917-1959

Customer Service:

  • (888) 532-4283
  • +1 514 738 7000

Le Chateau Email:

Customer Service
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Le Chateau Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Le Chateau is 15147387000. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday.

  • People call Le Chateau mainly because of return/ replace, activation/ cancellation and account.

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PissedConsumer Club

Contact Information

Le Chateau Website:

Le Chateau Help Center:

Corporate Office Address:

Le Chateau
8300 Decarie Boulevard
Montreal, Quebec H4P 2P5

Le Chateau Rating Based on 2 Reviews

Rating details

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Value for money
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Le Chateau Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Le Chateau?

Return/ Replace Question:

  • “I reserved dress with big stain and I would like to replace.”
  • “Return”
  • “Returns”

Account Question:

  • “Balance on store card”

Request for Information Question:

  • “How to exchange my online order”

Activation/ Cancellation Question:

  • “I want to cancel the order . because of wrong address”

Employment Question:

  • “Employment”

Other Question:

  • “Business”
  • “See what they have in shop”
  • “Trying to send email by the default items i can't”

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