Le Chateau Phone Numbers and Emails

Toll-Free Number:

  • (877) 917-1959

Customer Service:

  • (888) 532-4283
  • +1 514 738 7000

Le Chateau Email:

Customer Service
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Le Chateau Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    80% phone 20% email
  • The best phone number to call Le Chateau is 15147387000. 80% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday.

  • People call Le Chateau mainly because of return/ replace, activation/ cancellation and account.

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PissedConsumer Club

Contact Information

Le Chateau Website:

Le Chateau Help Center:

Corporate Office Address:

Le Chateau
8300 Decarie Boulevard
Montreal, Quebec H4P 2P5
Canada

Le Chateau Rating Based on 2 Reviews

Rating details

1.0
more details
Value for money
Website
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Le Chateau Customer Service Calls

20 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Le Chateau?

Return/ Replace Question:

  • “I reserved dress with big stain and I would like to replace.”
  • “Return”
  • “Returns”

Account Question:

  • “Balance on store card”

Request for Information Question:

  • “How to exchange my online order”

Activation/ Cancellation Question:

  • “I want to cancel the order . because of wrong address”

Employment Question:

  • “Employment”

Other Question:

  • “Business”
  • “See what they have in shop”
  • “Trying to send email by the default items i can't”

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