Lazada Malaysia - Incomplete delivery

82 of 239 Lazada Malaysia reviews

hi

with regards to my order #386323862 (order placed on nov2015), altogether 6 items in that order. i have received item 1 to 5, unfortunately i am still waiting for item 6 - BLACK LABEL SMART PHONE MAGNETIC CAR MOUNT.

i have waited for 4 months now. moreover i am puzzled why your system indicate it as "CLOSED"??

i hope one can look at my case urgently. i need this item when i pay for it.

pls call me at 0194469006 or 0182027007.

expecting your quick response.

thank you

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

  • What I liked
    • Discounted price
    • Affordable
  • What I disliked
    • System error
    • Bad customer service

Reason of review:
Order processing issue
Preferred solution:
Deliver product or service ordered
Product or service
Smart Magnetic Holder Car Mount
Review category
Auctions and Internet Stores
review #831593

Author wants to be contacted by the company. Learn more

Had an experience with Lazada Malaysia? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
82 of 239 Lazada Malaysia reviews
LazadaMY

Apr 19, 2016 #1146609

Hi Mohd Riduan,
For BLACK LABEL Smart Phone Magnetic Holder Car Mount under the order 386323862, was cancelled as the merchant could not fulfill your order on time. The refund was done to the card that you use to make the purchase. The refund was completed at 2 Dec 2015 09:41:30. We sincerely apologize for the inconvenience.
Thank you.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Lazada Malaysia.
Filing a new complaint about
×