Lazada Malaysia - Horrible After Sales Service

164 of 239 Lazada Malaysia reviews

They sent me damaged and used office chair. What's even worse is that it was returned them by another customer. How do I know, they forgot to *** the bill issued to the previous customer and they also left the Pos Laju receipt from the previous customer.

They have no respect for the customer. Even though someone returned them the chair they send me the damaged and used chair.

I took pictures of all the proof and sent them on Twitter, Facebook and their contact form on their site but over a week has passed and they still don't know what to do.

I got to say that they have the worst after sales service I've experienced. I will never to buy from them again.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Warranty
Price Affordability
Turnaround Time
Advertised vs Delivered
Discounts and Special Offers
Diversity of Products or Services
Customer service
Website
Additional Fees
Privacy and Data Security
More

  • What I liked
      No items
  • What I disliked
    • Terrible after sales service
    • Damaged chair
    • Used chair

Reason of review:
Damaged, used & non responsive after sales service
Preferred solution:
Full refund
Monetary loss:
$129
Product or service
Office Chair
Review category
Furniture and Decor
review #683217

Author wants to be contacted by the company. Learn more

Had an experience with Lazada Malaysia? Submit review ›
Helpful? 4 Yes 4 0 No 0
Had the same issue 1 Yes 1
164 of 239 Lazada Malaysia reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

 
×
You were reading a complaint about Lazada Malaysia.
Filing a new complaint about
×