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Contact Laurel Road Customer Service

How to Reach a Person at Laurel Road

Verified Contact Information

Toll-Free Number:

  • 1-855-245-0989
    Student And Personal Loan
Call customer service
Send Message

Customer Service:

  • 1-877-801-4686
    Mortgage
  • 1-833-427-2265
    To Activate Your Card by Phone
  • 1-800-539-8336

Laurel Road Emails:

Business Sales
Partnership Inquiries
Customer Service
Mortgage Application Inquiries

Laurel Road Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Laurel Road Phone Number
1 (855) 245-0989
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, shipping and delivery
Prepare before the call to Laurel Road
Date of birth, social security number or address or zip code
Call Volume by Day
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View full overview ›

How to Contact Laurel Road?

Most Popular Number:

(855) 245-0989
Student And Personal Loan

The company has published the toll-free number, 1-855-245-0989, for customers with general queries and complaints to reach out between business hours. Those consulting for mortgages can call the Laurel Road phone number 1-877-801-4686 for an efficient response. Users seeking teletypewriter services regarding the same can contact the agent via 1-800-539-8336. The helpline, 1-855-245-0989, is active to consult Laurel Road customer service for partnership inquiries. Lastly, consumers seeking general information and assistance can contact the company representatives at 1-833-427-2265. Calling the company agent is best for urgent matters requiring immediate assistance due to the quick response it ensures.

There are three Laurel Road contact emails currently available for consultation. Customers reaching out for partnership inquiries can write to partners@laurelroad.com between business hours. Those requesting general information and assistance can reach the customer service department at help@laurelroad.com. The Laurel Road email mortgage@laurelroad.com is for mortgage application inquiries. When emailing the company agent, one must include all the details of the matter and support it with relevant proof. Submitting a request between Laurel Road's office hours will also ensure efficient assistance.

The Laurel Road headquarters is in the United States at 3 Corporate Drive, 4th Floor, Shelton, CT 06484. Users with complex and sensitive issues can visit this address by appointment and between business hours for efficient assistance. Those unable to arrive in person can send a letter to the Laurel Road address, P.O. Box 191 855 Main St, Bridgeport, Connecticut 06601, United States, for better communication and solutions to their problems. If the issue is general and can be addressed online, calling or emailing Laurel Road customer service would be better and comparatively time-saving.

Users can consult the Laurel Road office by phone Monday through Thursday between 8:30 AM and 8:30 PM EST. The call center is also open on Friday between 8:30 AM and 5:30 PM EST to respond to customers efficiently. The times to contact the business agents via the Laurel Road chat are also the same. If an issue arises outside working hours, it is best to relay it via the published contact emails so the customer service team can address it efficiently as soon as they are active.

The company does not have a live chat feature available for consultation. However, clients can use other Laurel Road contact alternatives to reach out depending on the nature of their issue. The easiest methods include calling, emailing, and sending a letter to the company representatives. Those intending to consult via the official website can complete the online form by providing their name, email, phone number, and other required details. Once done, click Submit so Laurel Road customer service can review and handle the request efficiently.

PissedConsumer Club

Contact Information

Laurel Road Website:

Laurel Road Help Center:

Corporate Office Address:

Laurel Road
P.O. Box 191 855 Main St
Bridgeport, Connecticut 06601
United States

Other Info (opening hours):

Operating Hours

Call Center:

Monday – Thursday 8:30am – 8:30pm EST

Friday 8:30am – 5:30pm EST

Chat:

Monday – Thursday 8:30am – 8:30pm EST

Friday and Saturday 8:30am – 5:30pm EST

More contact details

Summary of Laurel Road Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Laurel Road?

Account Question:

  • “Trouble logging into my account from my mobile app”
  • “Having trouble logging in”
  • I'm locked out of my account because of overdrawn but I can take money out of my savings to pay the overdraft but they want let me in my account

Shipping and Delivery Question:

  • “Residency relocation loan”

Other Question:

  • “When is my money going to be disbursed”

Compare Laurel Road Customer Service To

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