Contact Lashify Customer Service
How to Reach a Person at Lashify
Verified Contact Information
Customer Service Number:
-
1-323-543-4400
Customer Service:
concierge@lashify.com
Concierge
Legal:
privacy@lashify.com
Privacy Inquiries
legal@lashify.com
Technical Support:
Lashify Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Lashify Phone Number
1 (323) 543-4400
Average Calls duration
1 minute
Most Popular Lashify Email Address
concierge@lashify.com
Issue Resolution Rate
Low (19% reported full resolution)
Lashify Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Lashify Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Lashify Phone Number | 1 (323) 543-4400 |
| Average Calls duration | 1 minute |
| Most Popular Lashify Email Address | concierge@lashify.com |
| Issue Resolution Rate | Low (19% reported full resolution) |
| Lashify Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 85% phone, 15% email |
| Common Reasons for Contact | Return/ replace, account, shipping and delivery |
| Prepare before the call to Lashify | First and last name |
Contact Information
Lashify Website:
Lashify Help Center:
Corporate Office Address:
Lashify, Inc.
11437 Chandler Blvd
North Hollywood,
California
91601
United States
Other Info (opening hours):
Hours:
Monday - Friday: 08:00am - 05:00pm
Other Location:
63 Greene Street,
New York City, New York 10012,
USA
Summary of Lashify Customer Service Calls
44
TOTAL
CALLS
CALLS
00:35
AVG CALL
DURATION
DURATION
19%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Lashify?
Shipping and Delivery Question:
- “Tracking number”
- “Wrong items sent”
- “Unrelieved package”
Account Question:
- “Discontinue account”
- “Locked out of my account”
Return/ Replace Question:
- “Return”
Payments and Charges Question:
- “Over charged”
- “Change payment method on a subscription”
Product/ Service Question:
- “Problem with cart”
- “Trying to make a purchase”
Request for Information Question:
- “I have several questions”
- “Concerned I ordered the wrong length lashes”
Refund Question:
- “Refund”
Staff Question:
- “Professional services”
Other Question:
- “Mistake w my order”
- “Want i. MORE nformation”
- “Issue with order”
Compare Lashify Customer Service To
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Lashify