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Contact LANZA Customer Service

LANZA Phone Numbers and Emails

Toll-Free Number:

  • (888) 831-5325
Call customer service
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Customer Service:

  • (310) 393-5227

LANZA Emails:

Customer Service
Legal
Sales/ Reservations
International
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How to Contact LANZA?

Most Popular Number:

(888) 831-5325
Total calls: 55 Issues resolved: 3 Last call: Jul 8, 2025
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PissedConsumer Reporter

Users can contact LANZA customer service for general queries and complaints via the toll-free number 1-888-831-5325 between business hours. The company has also published the helpline, 1-310-393-5227, for information and assistance. LANZA’s phone numbers actively connect users with the company agents Monday through Friday between 6:00 AM and 6:00 PM PST. Calling during these times is best for quick assistance with orders, shipping, payments, returns, exchanges, rewards, account management, gift cards, and technical bugs. To find more LANZA customer service numbers for different offices, visit the company website and click Store Locator on the homepage. That will direct you to the respective details on the new page.

The company has published four emails for consultation. To seek assistance with general issues and complaints, reach out via custcare@lanza.com. LANZA’s email info@lanza.com is published to seek general information about the company’s services and policies. For legal issues and inquiries, write to dataprotection@davexlabs.com between business hours. Lastly, amessin@davexlabs.com is the LANZA contact email for international clients to get in touch for sales and reservations. For efficient assistance, explain the issue in as much detail as possible and submit a request during operational hours.

The company’s corporate headquarters is in the United States at Lanza, 720 Wilshire Blvd., Santa Monica, California 90401. Clients in other regions can locate the office closest to them by consulting the respective page on the LANZA website. For instance, users seeking to meet the business agents in Baker Beauty or Jennifer B can arrive at 3502 Oakwood Hills Pkwy, Eau Claire, WI, 54701, United States. When consulting these offices, make an appointment with the relevant agent beforehand and arrive between business hours.

To reach the business agents via the LANZA website, click Contact Us on its homepage to get directed to a form. Once there, provide all the required information, including your name, email, phone number, and comment, and click Send to submit it to LANZA customer service. That will ensure efficient assistance within working hours. The website also features links to follow the company on Facebook, Instagram, Pinterest, YouTube, and TikTok for information and updates. You can also browse the FAQs section for self-help with common questions and concerns.

LANZA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    96% phone 4% email
  • The best phone number to call LANZA is 8888315325. 81% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call LANZA mainly because of request for information, product/ service, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

LANZA Website:

LANZA Help Center:

Corporate Office Address:

L'anza
720 Wilshire Blvd.
Santa Monica, California 90401
United States

LANZA Rating Based on 7 Reviews

Rating details

2.2
more details
Customer service
Reliability
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of LANZA Customer Service Calls

68 TOTAL
CALLS
01:17 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LANZA?

Request for Information Question:

  • “Lanza treatment question”
  • “A question about a color product”
  • “Color assistance”

Product/ Service Question:

  • “Made an online order and the system has my old home address”
  • “Product is defective”
  • “Damaged merchandise”

Shipping and Delivery Question:

  • “I received my package with one item missing”
  • “Wrong shipping address.”
  • “Wrong item”

Activation/ Cancellation Question:

  • “I need to cancel my subscription”

Return/ Replace Question:

  • “Return”

Website/ Application Question:

  • “I'm trying to get on the professional site.So I can order some lives in ultimate treatment.Additives seems like it won't take my code.Or my password”

Other Question:

  • “My order”
  • “An order”
  • “Supply issues”

Compare LANZA Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

amika
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1.6 out of 5
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