Skip to content
Write review For Business
  • Login

Contact Lancer Customer Service

How to Reach a Person at Lancer

Verified Contact Information

Toll-Free Number:

  • 1-800-899-0744
    Toll Free
Call Now
Send Message

Customer Service:

  • 1-310-278-8444
    Schedule a Consultation With Dr. Lancer
  • 1-503-780-7269

Media:

  • 1-866-691-0970
    Opt-out of Marketing Emails

Customer Service:

support@lancerskincare.com
Shipping and Return
info@lancerskincare.com

Media:

pr@lancerskincare.com
Press Inquiries

Lancer Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lancer Phone Number
1 (800) 899-0744
Average Calls duration
2 minutes
Most Popular Lancer Email Address
info@lancerskincare.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Activation/ cancellation, product/ service and questions about an order
View full overview

How to Contact Lancer?

The Lancer phone number offers toll-free and international options to customers. They can reach the toll-free line by dialing 1-800-899-0744. For international concerns or to request an appointment from their Beverly Hills Dermatology Practice, call 1-310-363-7667 or 1-310-278-8444. The Lancer phone number for customer care is open Monday through Friday from 9:00 AM to 3:30 PM Pacific Time, excluding holidays. Here you go. There is just good support for up to those hours.

You can email Lancer Customer Service with your inquiries about anything, though. All general information communications are sent to info@lancerskincare.com. For media inquiries, use pr@lancerskincare.com. Upon inquiring about an order, keep a copy of the order number or reference the same Lancer email address so you can check it immediately.
Lancer emails can be sent anytime, and answers will be provided according to their business hours, which are from 9:00 AM to 3:30 PM Pacific Time, Monday through Friday, excluding holidays. When sending an email, it is very helpful to state your concerns clearly with such details so that they will respond correctly and quickly.

Lancer's corporate office is located at Lancer Skincare LLC, 400 N Rodeo Dr., Beverly Hills, California 90210, United States. Customers can mail their questions to 440 North Rodeo Drive, Beverly Hills, California 90210. They can also come to the office in person, make a call to book an appointment, or mail for complex questions. Customers wishing to see or meet them in person should make a call first.

You can reach the Lancer website, where you will find the "Contact" section. There, you can fill out a form that requires your full name, email address, subject, and message. Here, you can attach files with a maximum of 10 allowed; each file size must not exceed 20 MB.
After completing the form, click "Send" to submit your inquiry. Otherwise, you may use the chat icon at the bottom right of your screen. This icon links directly to FAQs and even allows you to connect to an expert on Lancer customer service regarding your issues.

PissedConsumer Club

Contact Information

Lancer Website:

Lancer Help Center:

Corporate Office Address:

Lancer Skincare LLC
440 North Rodeo Drive, 3F
Beverly Hills, California 90210
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 3:00pm PST

More contact details

Why Customers Call Lancer?

Top Reasons of Customers Calls

  • Activation/ Cancellation 17%
  • Product/ Service 17%
  • Return/ Replace 10%
  • Questions About an Order 10%
  • Customer Inquiries & Issues 10%
  • Shipping and Delivery 7%
  • Refund 7%
  • Payments and Charges 7%
  • Request for Information 7%
  • Staff 3%
  • Account 3%
  • Claims & Legal Issues 3%

Activation/ Cancellation

17%
  • "Cancel my order that just did"
  • "Cancel reoccurring membership"
  • "Cancel reoccurring payment"

Product/ Service

17%
  • "Your products I gotten ate smelling old and mot fresh"
  • "Product missing"
  • "Purchase"

Return/ Replace

10%
  • "How return my products"
  • "Return"

Questions About an Order

10%
  • "My Order"

Customer Inquiries & Issues

10%
  • "Trying to ordrr"
  • "Soda machine"
  • "Carb deck"

Shipping and Delivery

7%
  • "Where is my order"

Refund

7%
  • "Refund"

Payments and Charges

7%
  • "Fraudulent card charge"
  • "Charged on two different credit cards for product!"

Request for Information

7%
  • "How to use pro polish microdermabrasion device"
  • "Tech support"

Staff

3%
  • "Talk to customer service to return the product I got , 1!2 empty. Tried to contact last week nobody return my call"

Account

3%
  • "My subscription"

Claims & Legal Issues

3%
  • "Accident"

Compare Lancer Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Dermalogica
Dermalogica Customer Service
Paulas Choice
Paulas Choice Customer Service
Meaningful Beauty
Meaningful Beauty Customer Service
stars-rating-fill
4.4 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Lancer? What happened? What can we help you with?
Submit review Don't show this popup
Lancer
Reviews Contacts Community