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Contact Lakeland Electric Customer Service

How to Reach a Person at Lakeland Electric

Verified Contact Information

Toll-Free Number:

  • 1-800-929-4876
    Toll Free
Call Now
Send Message

Customer Service:

  • 1-863-834-8333
    TDD/TTY
  • 1-863-834-9535

Accessibility:

  • 1-800-955-8770
    Florida Relay Service
  • 1-800-955-8771
    TDD Line – Local
  • 1-863-834-8444

Accessibility:

jenny.sykes@lakelandgov.net

Customer Service:

customerservice@lakelandelectric.com

Headquarters:

tranice.mcgriff@lakelandelectric.com
Director of Training And Workforce

Media:

cathryn.lacy@lakelandelectric.com
socialmedia@lakelandelectric.com

Lakeland Electric Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Lakeland Electric Phone Number
1 (800) 929-4876
Average Hold Time
00:04:32
Average Calls duration
2 minutes
Most Popular Lakeland Electric Email Address
customerservice@lakelandelectric.com
Lakeland Electric Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (33% reported full resolution)
View full overview

How to Сontact Lakeland Electric?

There is more than one number to call for electricity or water issues. Customers with questions about their electric or water service must contact the Lakeland Electric customer service. There are several Lakeland Electric phone numbers. The local number is 1-863-834-9535. The toll-free helpline 1-800-929-4876 can also be called. For TDD/TTY, call 1-863-834-8333. The Florida relay service number is 1-800-955-8770.

The company has a Lakeland Electric email facility for someone who wants to avoid discussing issues on the phone. For customer service aspects, send the email to customerservice@lakelandelectric.com. The email will be directed to the relevant department and attended to. For workforce issues and to contact the training director, emails must be addressed to tranice.mcgriff@lakelandelectric.com. Alternatively, customers can submit a contact form via the website. Go to the website and click on the Contact Us option at the top of the page. Complete the form and submit it. Once the customer service team receives the message, they will promptly review it and respond.

The official Lakeland Electric address is its corporate office in Florida. All documents and materials sent to management will be delivered to this address. Meetings with senior executives are also held at the same address: 501 East Lemon Street, Lakeland, Florida 33801-5079, United States. Anyone is welcome to visit the Lakeland Electric office. However, it is recommended that you first make an appointment.

Lakeland Electric hours are very convenient for customers. The hours of operation are from 7:30 AM to 6:00 PM, Monday through Friday. Thus, Lakeland Electric's contact with a live person is possible almost 12 hours a day on weekdays. Messages can be left if urgent issues arise, and a company representative will respond as soon as the message has been received and attended to.

To access the Lakeland Electric account, a Lakeland Electric login is needed. Go to the website and find "Sign In To My Account" on the home page. Customers use their accounts' credentials, including their email addresses and passwords, to get access. There is also a convenient option to retrieve a password if needed. If a customer doesn't have an account, sign up for a new account from the same page.

PissedConsumer Club

Contact Information

Lakeland Electric Website:

Lakeland Electric Help Center:

Corporate Office Address:

Lakeland Electric
501 East Lemon Street
Lakeland, Florida 33801-5079
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 6:00pm


Mailing Address

P.O. Box 32006

Lakeland, FL 33802-2006


Communications Department

228 S. Massachusetts Avenue

Lakeland, FL 33801-5086

More contact details

Why Customers Call Lakeland Electric?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Payments and Charges 24%
  • Staff 22%
  • Product/ Service 22%

Customer Inquiries & Issues

32%
  • "No tengo servicii"
  • "Lights off"
  • "To get a extension"

Payments and Charges

24%
  • "Bill inquiry"
  • "Bill"
  • "Debit issue"

Staff

22%
  • "Cut my Services on"
  • "Cut service"
  • "New service"

Product/ Service

22%
  • "Power outage"
  • "To disconnect temporary power"
  • "Want advice because a tree fell on top of our household. We have a snall leak of water coming through one of our fans. Should we shut the lights off in the entire house?"

Compare Lakeland Electric Customer Service To

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