Lakeland Electric Phone Numbers and Emails

Toll-Free Number:

  • (800) 929-4876
    Toll Free
Send Message

Customer Service:

  • (863) 834-8333
    TDD/TTY
  • (863) 834-9535

Accessibility:

  • (800) 955-8770
    Florida Relay Service
  • (800) 955-8771
    TDD Line – Local
  • (863) 834-8444

Lakeland Electric Emails:

Accessibility
Customer Service
Headquarters
Director of Training And Workforce
Media
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Lakeland Electric Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Lakeland Electric is 8009294876. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday.

  • People call Lakeland Electric mainly because of staff, product/ service, payments and charges.

View full overview ›

How to Сontact Lakeland Electric?

Most Popular Number:

(800) 929-4876
Toll Free
Total calls: 27 Issues resolved: 2 Last call: Jun 24, 2024

There is more than one number to call for electricity or water issues. Customers with questions about their electric or water service must contact the Lakeland Electric customer service. There are several Lakeland Electric phone numbers. The local number is 1-863-834-9535. The toll-free helpline 1-800-929-4876 can also be called. For TDD/TTY, call 1-863-834-8333. The Florida relay service number is 1-800-955-8770.

The company has a Lakeland Electric email facility for someone who wants to avoid discussing issues on the phone. For customer service aspects, send the email to customerservice@lakelandelectric.com. The email will be directed to the relevant department and attended to. For workforce issues and to contact the training director, emails must be addressed to training@lakelandelectric.com. Alternatively, customers can submit a contact form via the website. Go to the website and click on the Contact Us option at the top of the page. Complete the form and submit it. Once the customer service team receives the message, they will promptly review it and respond.

The official Lakeland Electric address is its corporate office in Florida. All documents and materials sent to management will be delivered to this address. Meetings with senior executives are also held at the same address: 501 East Lemon Street, Lakeland, Florida 33801-5079, United States. Anyone is welcome to visit the Lakeland Electric office. However, it is recommended that you first make an appointment.

Lakeland Electric hours are very convenient for customers. The hours of operation are from 7:30 AM to 6:00 PM, Monday through Friday. Thus, Lakeland Electric's contact with a live person is possible almost 12 hours a day on weekdays. Messages can be left if urgent issues arise, and a company representative will respond as soon as the message has been received and attended to.

To access the Lakeland Electric account, a Lakeland Electric login is needed. Go to the website and find "Sign In To My Account" on the home page. Customers use their accounts' credentials, including their email addresses and passwords, to get access. There is also a convenient option to retrieve a password if needed. If a customer doesn't have an account, sign up for a new account from the same page.

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Contact Information

Lakeland Electric Website:

Lakeland Electric Help Center:

Corporate Office Address:

Lakeland Electric
501 East Lemon Street
Lakeland, Florida 33801-5079
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:30am - 6:00pm


Mailing Address

P.O. Box 32006

Lakeland, FL 33802-2006


Communications Department

228 S. Massachusetts Avenue

Lakeland, FL 33801-5086

More contact details

Lakeland Electric Rating Based on 2 Reviews

Rating details

2.5
more details
Additional Fees
Price Affordability
Customer service
Reliability

Rating stats

Rating trend

Summary of Lakeland Electric Customer Service Calls

43 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Lakeland Electric?

Payments and Charges Question:

  • “Bill inquiry”
  • “Bill”
  • “Debit issue”

Staff Question:

  • “New service”
  • “Discontinue service until further notice.”
  • “Turn on my service tomorrow early in the morning”

Product/ Service Question:

  • “To disconnect temporary power”
  • “Our light poles on the property are not working.”

Other Question:

  • “Lights off”
  • “To get a extension”
  • “Power out”

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