Contact Lake Michigan Credit Union Customer Service

Lake Michigan Credit Union (LMCU) operates with different business hours for its contact center and branches. The contact center is available for extended hours, from 8:00 AM to 11:00 PM on weekdays, providing convenient access to customer service assistance. On Saturdays, the contact center is open from 9:00 AM to 1:00 PM.

LMCU branches have their own schedule, with LMCU hours from 9:00 AM to 5:30 PM on Mondays through Thursdays, allowing members to conduct in-person transactions and services during the workweek. On Fridays, branches extend their Lake Michigan credit hours until 6:00 PM, offering added flexibility for members. On Saturdays, branches are open from 9:00 AM to 1:00 PM, ensuring some availability over the weekend.

Lake Michigan Credit Union (LMCU) offers a live chat feature on its website, providing an additional means of customer support. To access this feature, simply visit the LMCU website and click on the "Chat" option located at the bottom of the page.

When initiating a chat, it's recommended to provide relevant information such as your full name, email, account number, and/or phone number in the designated fields. This allows the live chat agent to better assist you with your specific inquiries or concerns.

It's important to note that the live chat service is available during specific hours, from Monday to Friday, between 9:00 AM and 5:00 PM. Once you have filled out the required information, you can click on "Start Chatting" to connect with a live agent who can assist you with your banking needs or questions in real-time. Moreover, customers can also visit the customer care representative at the Lake Michigan credit union address to get in-person assistance for their queries and concerns.