Contact La Diperie Customer Service

Like the published helplines, the company has two official emails. Users consulting for general information about the company's services and policies can write to info@ladiperie.com. To relay legal and privacy issues, privacyofficer@mtygroup.com is the La Diperie email. Email responses generally take a few hours or days, making them less ideal for urgent matters. Clients seeking immediate assistance can call the La Diperie phone number for the relevant department instead.

The La Diperie hours of operation vary for its offices in different regions. The branch at 62 Ste-Catherine Est Montréal, Quebec H2X 1K6 is open on Wednesday, Thursday, and Sunday. The service hours on these days are between 6:00 AM and 11:00 PM. Clients can also visit this office on Friday and Saturday between 6:00 PM and 12:00 AM. To consult La Diperie customer service agent at 1000 Rue Saint-Denis Local C.01.7520 MONTREAL, QC H2X0C1, it’s recommended to visit between 6:30 AM and 9:00 PM. These hours are applicable Monday through Friday. Clients can also reach out to the support team on weekends between 8:00 AM and 6:00 PM. To find information on hours of operation for different company offices, visit the Locations page on the company’s website.

Clients who want to consult La Diperie customer service via the official website can click Contact Us. This directs them to a new page where they can fill out a form. The form prompts the clients to provide all the required details. This includes their full name, email, phone number, subject of concern, and message, and click Submit. After reviewing the request, the customer support team will address their issue within two or three working days.