Kosas’ phone number, (844) 559-0003, is a toll-free helpline for placing orders or discussing changes, cancellations, shipping, and tracking questions. Users consulting the customer service team for returns, refunds, product and account support, and safety inquiries can call or message (310) 878-0712. These helplines are active Monday through Friday, between 9:00 AM and 5:00 PM PT.
Depending on the nature of your issue, use one of the three published emails that best suit you. The Kosas email, lteschat@kosas.com, is available to consult the customer service team for general information and help. Those requesting assistance can also write to support@kosas.com during business hours. Lastly, to discuss accessibility concerns with the relevant agent, use the Kosas contact email info@kosascosmetics.com to submit your request.
Kosas Cosmetics, LLC is at 137 N Larchmont Blvd #457, Los Angeles, California 90004, United States. Customers with critical issues or complaints can visit the Kosas headquarters or send a letter for safe communication and better solutions to their problems. The company also welcomes clients with general queries and concerns to arrive at its head office for assistance. However, being relatively time-consuming, it is not recommended in urgent cases.
The Kosas website is the company's official online platform featuring information about its products and policies and several consultation options. Users seeking to consult the agents online can click Contact Us on the home screen and complete the form by providing their full name, email address, subject of concern, and message. Once they click Send, a support team member will respond efficiently. You can also follow the company on Facebook, Instagram, TikTok, or YouTube for services and updates. For self-support, browse the FAQ section or click Start a Return to access relevant options.
