Contact KontrolFreek Customer Service
How to Reach a Person at KontrolFreek
Verified Contact Information
Legal:
-
+457 025 0075
Legal:
finance-hq@steelseries.com
customercare@kontrolfreek.com
datarequest@kontrolfreek.com
Privacy Inquiries
KontrolFreek Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular KontrolFreek Phone Number
+457 025 0075
Most Popular KontrolFreek Email Address
finance-hq@steelseries.com
Issue Resolution Rate
Low (7% reported full resolution)
KontrolFreek Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
93% phone, 7% email
KontrolFreek Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular KontrolFreek Phone Number | +457 025 0075 |
| Most Popular KontrolFreek Email Address | finance-hq@steelseries.com |
| Issue Resolution Rate | Low (7% reported full resolution) |
| KontrolFreek Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 93% phone, 7% email |
| Common Reasons for Contact | Return/ replace, product/ service, shipping and delivery |
| Prepare before the call to KontrolFreek | Email, phone number or address or zip code |
Contact Information
KontrolFreek Website:
KontrolFreek Help Center:
Corporate Office Address:
SteelSeries ApS
Havneholmen 8, 1st floor
Copenhagen,
Copenhagen
2450
Denmark
Other Info (opening hours):
Other Location:
2020 Howell Mill Rd NW,
Atlanta,
Georgia 30318
Summary of KontrolFreek Customer Service Calls
69
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KontrolFreek?
Shipping and Delivery Question:
- “Wrong address”
- “Tracking my control freeks”
- “I still haven't received my call of duty black ops 7 aim bot kitt”
Return/ Replace Question:
- “Change address”
- “Changing my address”
- “Change shipping address of order”
Request for Information Question:
- “Order status”
- “Question on discount first time buyer”
Product/ Service Question:
- “I have a problem with my thumbstick”
- “Broken kontrol freak”
- “Are thumbsticks model numbers bla-2807-Xbox and 6200-Xbx works the same”
Activation/ Cancellation Question:
- “Cancel my order”
- “Cancelling my order”
Account Question:
- “My code doesn't work.”
Refund Question:
- “I want a refund. I have never got my order. It’s been over two months and I paid express shipping.”
Payments and Charges Question:
- “Order not fulfilled and credit not issued”
Other Question:
- “I bought my mistake .”
- “Didn't order this.”
- “Order number”
Compare KontrolFreek Customer Service To
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KontrolFreek