Contact Konga Customer Service
Konga Phone Numbers and Emails
Customer Service:
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+234 708 063 5700
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+234 809 460 5555
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+2 341 888 3435
Konga Emails:
Konga Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Konga is 2347080635700. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call Konga mainly because of product/ service, refund, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Konga is 2347080635700. 89% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Thursday.
People call Konga mainly because of product/ service, refund, shipping and delivery.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Konga is help@konga.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
Konga Website:
Konga Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 am - 7 pm
Weekends: 8 am - 6 pm
Summary of Konga Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Konga?
Product/ Service Question:
- “Complaint”
Shipping and Delivery Question:
- “Wrong delivery”
- “Order yet to be delivered”
Request for Information Question:
- “To place an order”
Refund Question:
- “Refund”
Website/ Application Question:
- “I ordered an item and what I saw on the website is different from what is inside the box and I need to return it”
Return/ Replace Question:
- “Why order was schedule for return”
Other Question:
- “I own a e-commerce xompany and need logistic xompany in Lagos to transmit”
- “For item i orederd and yet to receive”
- “Buy”
Compare Konga Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
