Contact KOIN Customer Service
KOIN Phone Numbers and Emails
Toll-Free Number:
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(833) 831-6416Privacy Inquiries
General Info:
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(503) 464-0600
Legal:
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(972) 373-8800Copyright Infringement Inquiries
KOIN Emails:
KOIN Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
KOIN Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call KOIN is 8338316416. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
People call KOIN mainly because of activation/ cancellation, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
KOIN Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call KOIN is 8338316416. 88% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
People call KOIN mainly because of activation/ cancellation, payments and charges.
7% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact KOIN is news@koin.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
KOIN Website:
KOIN Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
545 E. John Carpenter Freeway, Suite 700
Irving,TX 75062
Fax:
Summary of KOIN Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call KOIN?
Activation/ Cancellation Question:
- “To cancel my subscription”
- “Cancel my subscription”
- “Cancel nembership”
Shipping and Delivery Question:
- “Package delivered opened up and empt.”
- “Package delivered opened up and empty”
- “Package was delivered with missing products”
Payments and Charges Question:
- “What is this charge”
- “Got two of the same coins charged to to my card only ordered one coin”
- “Billing”
Account Question:
- “Need Subscription canceled”
- “You have taken money out of my account and didn't know so what is for and need to get there and back to me”
- “Human interest story regarding disabled veteran”
Request for Information Question:
- “Update my acct”
- “Update payment”
- “Checking”
Product/ Service Question:
- “Problem with order”
Refund Question:
- Order 619830 - only received 1 gold bar, and not my order of 24 Silvee bars. I want my Silver Bars or a refund!
Other Question:
- “96 silver bars.”
- “Disgruntled”
- “Like to council all orders to David Lawrence 1419 T, street SE Washington DC20020 as of today 3/13/25”
Compare KOIN Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
