Contact Koho Customer Service
Koho Phone Numbers and Emails
Toll-Free Number:
-
(855) 564-6999
Koho Emails:
Accessibility
Customer Service
Media
Contact Information
Koho Website:
Koho Help Center:
Corporate Office Address:
KOHO Financial Inc.
67 Mowat Ave, Suite 200
Toronto,
Ontario
M6K 3E3
Canada
How Good is Koho's Customer Service?
Summary of Koho Customer Service Calls
586
TOTAL
CALLS
CALLS
00:32
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Koho?
Account Question:
- “I cant login”
- “I need access to my account”
- “To set up an account”
Payments and Charges Question:
- “I am being charged for things I'm not buying. Right know if was just charged for an Uber ride and I have been home in bed the last 3 days sick.”
- “I have a dispute with a transaction”
- “Fraudulent transaction”
Cards Question:
- “Card not working”
- “When will my card come”
- “I lost my card and dont remember the phone number i had at the time i activated”
Request for Information Question:
- “Need help adding koho card to apple pay”
- “Your guys representatives are slow”
- “To talk to a representative”
Return/ Replace Question:
- “To return an erroneous transfer”
- “Change my card to other card number”
- “I need to change my account email”
Activation/ Cancellation Question:
- “Cancel my card”
- “Sent a email transfer and what to cancel it”
- “Cancela transaction”
Product/ Service Question:
- “Je peu pas me connecter même si je change mon mot de pass”
- “Haven't access to my etransfer”
- “KOHO is not working”
Refund Question:
- “Trying to get my refunds that got sent to my koho but im locked oyt”
- “I'm not getting my refunded money and more money is being taken out of my account”
- “Trying to get my refund back”
Shipping and Delivery Question:
- “I didn't receive my money”
- “I have not received my fund”
- “I didn't receive my card”
Staff Question:
- “Can not contact customer service”
- “Bad customer service”
Website/ Application Question:
- “Websites keep trying to take money out of my account”
- “Yesterday I fill out the application I need to finish out i need to talk to someone”
Other Question:
- “Problèmes de compte”
- “Line of credit”
- “Etransfer”
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Koho