100% full Resolved

Update by user Jul 24, 2016

Eventually this was resolved with many communications repacking ans sending broken units back.

Never got what I paid for and had to settle on a 49" Smart TV instead.

NOT a great customer experience and I would never buy a TV from Kogan again #shit_tv

Original review posted by user Jun 24, 2016

Hi Purchased a 55" LED Full HD TV from Kogan online.

It was a pre-sale so it took about a month to arrive. When it got here I was so excited as I had already put up my wall mount, got an electrition out to add in an antenna port and a high mounted power plug.

Mounted the TV, turned it on.. To my shock the screen looked like it does in my provided photo.

Ok *** happens, took another 3 weeks for a replacement to come out, with much hassles and back and forth communication and packing and organising a courrier. Yay nothing better to do!

GASP!!! the replacement TV was damaged worse than the original.

embarrassing!! So 2 for 2 strike.

if you have the option, for a named brand that is NOT Kogan because you really do get what you paid for, in this case a MASSIVE paper weight, than pay that little extra and stay awar from #Kogan

Review about: Kogan 55 Inch Led Full Hd Tv.

I didn't like: Product and the inability to resolve the situation, Product as it was damaged both times.

Review #871071 is a subjective opinion of a user.

3.1
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Value for money
Additional Fees
Reliability
Product or Service Quality
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Damaged or defective / $600
Preferred solution Price reduction

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