The customer service phone number for Knoxville Utilities Board is 1-865-524-2911. When you call KUB customer service, customers get to select the appropriate self-service option from the menu. The automated system supports both speech and Touch-Tone entry, accommodating a range of user preferences. The system is available in English and Spanish, ensuring accessibility for a diverse customer base. Whether you have billing inquiries, service orders, or general questions, the automated system is designed to assist you efficiently. By providing this KUB phone number and self-service options, Knoxville Utilities Board aims to enhance customer support for various needs, streamlining the process for billing and service-related inquiries.
The corporate office address for Knoxville Utilities Board is 4428 Western Ave, Knoxville, Tennessee 37921, United States. This location serves as the primary hub for KUB's corporate operations. You can use the designated payment address at P. O. Box 59029, Knoxville, TN 37950-9017.
Another location is at 4505 Middlebrook Pike NW, Knoxville, Tennessee. Whether you need to reach out for corporate matters, send payments, or visit one of their locations for assistance, these addresses provide the necessary information for connecting with Knoxville Utilities Board. Always check for specific guidelines or contact preferences on their official website for seamless interaction with KUB.
Knoxville Utilities Board customer services manages electronic messages between 8 AM and 5 PM, Monday through Friday. If you contact them during this timeframe, the company typically aims to review and respond to your inquiries before the end of the next business day. This structured schedule ensures that electronic communication is attended to during regular working hours. For prompt and efficient responses, reaching out to the Knoxville Utilities Board within this specified timeframe is advisable. All your questions, concerns, or customers who require assistance can utilize the electronic communication channels during these business hours, increasing the likelihood of a timely response from the KUB team.
